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VP, Business Initiative Fraud Policy Manager - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Long Island City, NY Long Island City, New York |
About this job
VP, Business Initiative Fraud Policy Manager
The Retail Bank Business Initiative Fraud Policy Manager will have responsibility to manage the Retail Bank new and changed product policies for NA Fraud Prevention. The candidate will interface with the Retail Business owners to understand the Business products, objectives and initiatives and work to maximize return on Investment. The role will actively participate in risk assessment and making recommendations to balance risk/reward trade-offs.
The responsibilities include:
* Act as a point of contact for the business to escalate fraud issues.
* Make recommendations to optimize existing controls and strategies as well new ones to improve client experience and/or reduce fraud loss exposure.
* Develop and execute effective root cause and lessons learned strategies that drive continuous improvement in the banks oversight and execution fraud risk management.
* Review and understand latest fraud trends and MIS reports and communicate the results to the business.
* Identify emerging risk and threats and implement policies and strategies to mitigate them.
* Present data and strategies succinctly for management reviews decision making.
* Support the implementation of solutions and technology that drive the fraud oversight and execution models of the fraud framework.
* Participate on cross-functional teams to deliver MIS to support the Fraud Management process.
* Perform risk assessments on new and changing products and services.
* Work with Operational Risk, Market Risk, Internal Audit and Compliance along with Control Standard and Process owners to identify and evaluate the effectiveness of fraud controls.
* Partner with Channel Policy, Operations, and Process Integration to insure consistency and transparency.
About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
* Bachelor's degree required
* Five to six years of risk experience in the banking/financial industry is preferred
* Experience in the fraud risk discipline in Credit Cards and/or Retail Bank
* Strong analytical skills; Familiar with database environment
* Computer literacy with MS Office software products
* Excellent organization skills
* Strong verbal and written communication skills with the ability to adjust communication styles to effectively communicate with internal and external individuals at all levels
* Excellent problem solving, conflict resolution and change management skills
* Flexible and innovative in approaching and resolving issues
* Self-motivated, with ability to actively lead and implement ideas effectively in a collaborative and cross-functional working environment
* Excellent interpersonal skills, including verbal, written and presentation communication skills
* Must be able to effectively communicate policy issues, updates, and key initiatives to different levels of management personnel
* Familiarity with fraud lifecycle; prevention, detection, recovery
The Retail Bank Business Initiative Fraud Policy Manager will have responsibility to manage the Retail Bank new and changed product policies for NA Fraud Prevention. The candidate will interface with the Retail Business owners to understand the Business products, objectives and initiatives and work to maximize return on Investment. The role will actively participate in risk assessment and making recommendations to balance risk/reward trade-offs.
The responsibilities include:
* Act as a point of contact for the business to escalate fraud issues.
* Make recommendations to optimize existing controls and strategies as well new ones to improve client experience and/or reduce fraud loss exposure.
* Develop and execute effective root cause and lessons learned strategies that drive continuous improvement in the banks oversight and execution fraud risk management.
* Review and understand latest fraud trends and MIS reports and communicate the results to the business.
* Identify emerging risk and threats and implement policies and strategies to mitigate them.
* Present data and strategies succinctly for management reviews decision making.
* Support the implementation of solutions and technology that drive the fraud oversight and execution models of the fraud framework.
* Participate on cross-functional teams to deliver MIS to support the Fraud Management process.
* Perform risk assessments on new and changing products and services.
* Work with Operational Risk, Market Risk, Internal Audit and Compliance along with Control Standard and Process owners to identify and evaluate the effectiveness of fraud controls.
* Partner with Channel Policy, Operations, and Process Integration to insure consistency and transparency.
About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
* Bachelor's degree required
* Five to six years of risk experience in the banking/financial industry is preferred
* Experience in the fraud risk discipline in Credit Cards and/or Retail Bank
* Strong analytical skills; Familiar with database environment
* Computer literacy with MS Office software products
* Excellent organization skills
* Strong verbal and written communication skills with the ability to adjust communication styles to effectively communicate with internal and external individuals at all levels
* Excellent problem solving, conflict resolution and change management skills
* Flexible and innovative in approaching and resolving issues
* Self-motivated, with ability to actively lead and implement ideas effectively in a collaborative and cross-functional working environment
* Excellent interpersonal skills, including verbal, written and presentation communication skills
* Must be able to effectively communicate policy issues, updates, and key initiatives to different levels of management personnel
* Familiarity with fraud lifecycle; prevention, detection, recovery