Senior Clinical Administrative Coordinator - Clark County, NV Telecommute - Full-time / Part-time

Position Description:

 

Talk about meaningful work. Talk about an important role.
Let's talk about your next career move. Due to our expanding business, UnitedHealth
Group is seeking a Senior Clinical Administrative Coordinator who shares our passion for
helping others live healthier lives. As one of the world's leading health care
companies, UnitedHealth Group is pursuing innovative new ways to operate
our service centers and improve on our ability to deliver high-quality care. As
part of our clinical support team, you will be a key component in customer
satisfaction and have a responsibility to make every contact informative,
productive and positive for our members and providers. You'll have the
opportunity to do live outreach, educating members about program benefits and
services while also helping to manage member cases. Bring your skills and
talents to a role where you'll have the opportunity to make an impact on a huge
scale. Take this opportunity and begin doing your life’s best work.


What makes your clinical career greater with UnitedHealth Group? You'll
work within an incredible team culture; a clinical and business collaboration
that is learning and evolving every day. And, when you contribute, you'll open
doors for yourself that simply do not exist in any other organization,
anywhere.

 

Primary Responsibilities:

Engage
members either face to face and over the phone to educate about their
healthReview
available member service records and relevant documentation (e.g.,
utilization history, functional level, stratification information, current
plan of care)Conduct
comprehensive member assessment that includes bio-psychosocial,
functional, and behavioral health needsIdentify
when supplemental assessments are needed and conduct supplemental
assessments Identify
member service needs related to health concernsIdentify
urgent member situations and escalate to next level when necessaryEngage
member to participate in the assessment process and collaboratively
develop plan of care based on their individual needs, preferences, and
objectives with nursing oversightWork
with members to develop healthcare goals and identify potential barriers
to achieving healthcare goals

Required Qualifications:

High
School Diploma/GEDComfortable
working Monday-Friday 8 hour shift between hours of 7am - 7pm, overtime
possible depending on business needsCPR
Certification or the ability to obtain within 30 days of hireAccess
to reliable transportation that will enable you to travel to client and/or
patient sites within a designated areaHigh
Risk Maternity and/or High Risk OB experience 1+
years of telephonic customer service experienceMust
have resided within the community for 1+ yearsAbility
to create, copy, edit, send and save utilizing Microsoft Word, Excel, and
OutlookAbility
to have a home office

Preferred Qualifications:

Bachelor's
Degree (or higher) in Social Work and/or Health Care AdministrationExperience
working in the Behavioral field with Substance Abuse and/or Mental HealthExperience
working in managed careKnowledge
of Nevada Medicaid & Medicare populationWorking
experience in a medical office or other provider environmentMedical
terminology knowledgeKnowledge
of Medicaid health care and insurance industryExperience
working within the community health setting in a healthcare roleField
based experienceFamiliarity
with the resources available in the communityBilingual
with English and Spanish

Careers at UnitedHealthcare Employer & Individual.
We all want to make a difference with the work we do. Sometimes we're presented
with an opportunity to make a difference on a scale we couldn't imagine. Here,
you get that opportunity every day. As a member of one of our elite teams,
you'll provide the ideas and solutions that help nearly 25 million customers
live healthier lives. You'll help write the next chapter in the history of
health care. And you'll find a wealth of open doors and career paths that will
take you as far as you want to go. Go further. This is your life's best work.SM


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal
Employment Opportunity/Affirmative Action employer and all qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status, disability
status, sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to
pass a drug test before beginning employment.Keywords: united healthgroup, optum, healthcare, CPR Certification,  High Risk Maternity, High Risk OB, telephonic customer service, Clark County NV, Word, Excel, Outlook, managed care, Behavioral field, Substance Abuse, Mental Health, Medicaid, Medicare, Bilingual