Hourly Managers

JOB PURPOSE: Responsible for managing operations of the restaurant during assigned shifts. Serve as a role model to Team Members in providing the "Rusty Taco Experience".

CORE JOB FUNCTIONS/RESPONSIBILITIES:

• Responsible for restaurant performance during shift including supervising food quality, development and training, cash management, and store maintenance
• High level of interaction with restaurant Guests and Team Members to ensure the "Rusty Taco Experience" is consistently delivered to build guest loyalty
• Manages the staff scheduling of restaurant to ensure consistent execution of guest service and restaurant operations
• Coordinates with General Manager for sourcing, hiring, engagement and retention of Team Members
• Facilitates training and development of Team Members
• Maintains open communication with Managers and Team Members in the restaurant

OTHER  JOB FUNCTIONS/RESPONSIBILITIES:

• Maintains camaraderie, and solicits feedback; communicates effectively with all Managers and Team Members
• Manages waste, comps, voids and discounts
• Ensures training programs are followed for Team Members in new positions
• Conducts administrative manager functions as needed (entering invoices, end of day procedures, etc.).
• Maintains high cleanliness standards and holds Team Members accountable for adherence to daily, weekly and monthly cleaning schedules
• Ensures adherence and compliance to ServSafeAlcohol, Food Safety and HACCP standards
• Effectively resolves guest complaints with a sense of urgency
• Monitors maintenance needs in the restaurant and communicates to General Manager
• Ensures all menu recipes are being adhered to
• Informs General Manager of any and all Manager and Team Member relations issues, especially potentially concerning discrimination or harassment

MAGNITUDE/SCOPE:

Knowledge/Skills:

• Demonstrates a passion and commitment to success and brand loyalty
• Decision making abilities
• Leadership and people management competencies
• Collaborative / team player
• Strong Communication
• Is flexible, calm, adaptable and productive in the face of change, and enjoys working in a fast-paced environment; seeks out feedback and opportunities to learn new skills
• Develops, teaches and mentors people
• Demonstrates a passion and commitment to success and brand loyalty

Freedom to Act:

• Collaborates with General Manager for disciplinary/termination of Team Members decisions

Interaction:

• Works with others to achieve team goals; supports the team and shows respect for all Team Members
• Uses appropriate interpersonal skills and listens effectively
• Maintains a fun and engaging workplace where Team Members work together and count on each other
• Demonstrates a positive attitude, a passion for the organization mission, and a commitment to achieving results; recognizes and celebrates individual and team accomplishments
• Develops and maintains open, trusting relationships and shares information with others in the appropriate communication format

EDUCATION/EXPERIENCE

Required

• Education: High School diploma or equivalent
• Two plus years prior professional experience in restaurant management, or equivalent  experience
• Must possess proper food handlers and alcohol dispensing certifications  (if required by law)
• Valid driver's license
• Must satisfactorily pass background check
• Strong people management, communication and listening skills
• Must be flexible and adaptable to change
• Demonstrated time management and organizational skills
• Must be self-motivated, detail oriented and a passion for coaching others
• Must be able to work a flexible schedule including days, nights, weekends and holidays
• Must be able to read and comprehend written materials, write in grammatically correct sentences, and perform basic to intermediate mathematical computations
• Work as a contributing member of a team
• Knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations

Preferred

• Coursework in restaurant management
• Previous experience as an Assistant General Manager or General Manager

PHYSICAL DEMANDS:

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time.  Rusty Taco reserves the right to add or delete duties and responsibilities at the discretion of Rusty Taco or its managers. This job description is intended to describe the general level of work being performed.  It is not intended to be all-inclusive.

Frank Maple, LLC. DBA RTaco