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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Cranston, RI
Cranston, Rhode Island

About this job

Description

You might be wondering what InStore is...this is where we have partnered with top regional grocery store chains to place our branch right inside their store. You'll have the benefit of a high volume of prospective customers walking through your lobby every day!

As a universal banker, you are at the forefront of delivering an exceptional banking experience to our customers. The dynamic and high-traffic environment of the In-store branch provides maximum opportunity for sales-oriented, motivated and confident individuals like you to connect with customers and build a pipeline of new business for Citizens Bank.

You've been told you're a 'people person'. Those who know you see how much you value strong relationships. You also find great satisfaction in helping others and offering sound advice. You enjoy a structured environment and as a self-starter, you make the most of every opportunity to be successful. That's why we know you would be a great fit for our universal banker role!

A day in the life of an InStore Universal Banker

* Work directly with In-store customers to build and deepen relationships by uncovering financial needs and recommending the best banking products, services and solutions

* Identifies new to bank prospects and grows relationships with existing customers through social interactions within the store along with outbound calls

* Resolve customer service issues and simplify their lives by recommending other banking convenience services to current and new customers

* Open new accounts and assist with teller transactions as needed

* Comply with all policies, procedures and regulatory banking requirements

* Make banking easier for customers by sharing and setting up self-service options

* Partner with your branch team and specialists to connect customers to experts who can help with specialized financial needs

* Adapt, as needed, to meet the ever-changing financial needs of our customers and the communities where we do business

* Drive sales and exceed performance goals by providing an exceptional customer service experience