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in New York, NY

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Hours Full-time, Part-time
Location New York, NY
New York, New York

About this job

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

As an Executive Assistant (EA) within the Corporate Investment Bank, you will provide support within the Global Market Infrastructure space, a global team of 149. You will predominantly perform diverse secretarial duties requiring confidentiality, a strong work ethic and common sense approach. Support requirements will vary from day to day dependant on the business covered and all applicants should have a solid EA background and skill set with a strong degree of flexibility given the demanding nature of this role.

Core Responsibilities:

* Advanced, proactive diary management, facilitating swift set-up of client meetings

* Complex, high volume email management (where applicable)

* Internal and external client handling

* Gate keeping both in person and over the phone

* Shared phone coverage for a busy group, involving significant interaction with clients and senior members of the firm.

* Meeting, conference calls, telepresence set up - internally and externally

* Finalize complex travel arrangements: co-ordination of flights, check in, VISAs, accommodation and ground transportation logistics following a Corporate Policy. Manage a multitude of frequent changes at short notice and prepare travel itineraries

* Management of expense processing through Concur, reimbursement, personal amounts owing and account reconciliations

* System functionality expert - utilize internal systems, complete accurate data entry into internal management information systems and responsible for accurate collation of information to senior management.

* Become integral part of business and understand group priorities.

* General administration duties (Room bookings, filing, photocopying, faxing)

* Partnership with assistants across the CIB group to provide coverage for absence where necessary.

Essential skills/experience:

* Professional client handling and relationship building with all clients, Senior Management and cover groups

* Full competency in diary management, can apply good judgment and has an understanding of competing priorities

* Strong, executive communication style

* Experience of effectively arranging travel, production of accurate itineraries, able to navigate systems well and apply good judgment on how to optimise travellers time

* Can demonstrate pro-activity and ownership within a role

* Strong technical capabilities

* Awareness of expense arena, expense systems and cost control initiatives e.g. can champion expense policy, process expenses in a timely manner and reconcile accounts accurately

* Polished, professional approach, calm and composed manner, ability to work in a pressured environment and partner effectively with peers.

* Exhibits a positive, common sense, constructive attitude to drive managers schedule and help manage time effectively

* Is flexible, willing and open to change

* Can follow up without prompting and keep 1 step ahead of arrangement and requirements, displays good use of initiative and follow through to completion

* Has a high level of attention to detail and delivers high quality results

* Is a team player who can build networks and work in partnership

* Solution orientated

* Is driven and can manage expectations through communicating proactively and often across different hierarchies

* Can quickly grasp the political landscape and key people within the organization

* Has potential to act as a role model to their peers e.g. lead by example.

* Has the potential to go above and beyond their day to day activities.