Part-time, Seasonal Security Officer

The Opportunity

Illinois Sportservice, located at US Cellular Field, has a great opportunity available as a part-time, seasonal Security Officer.  This position will work game days, which are primarily nights and weekendds. 

Essential Functions:

• Patrols buildings and grounds of facility; examines doors, windows and gates to determine that they are secure; controls the various entry/exit locations throughout controlled areas.
• Staffs areas to assure compliance with state laws and facility regulations.
• Directs visitors and vendors to appropriate locations.
• Warns violators of rule infractions and apprehends or expels persons engaging in suspicious or criminal acts.
• Observes and reports procedural violations and illegal activity.
• Watches for and reports irregularities such as fire hazards and security doors left unlocked.
• Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons. 
• Responds to any incidents as needed, completes investigations, and follows up with written report.
• Records data such as property damage, unusual occurrences, and guest or employee injury.
• Maintains crowd control of guests during busy periods
• Administers appropriate first aid assistance as required in accordance with established Medical Emergency Procedures.
• Assists in the protection of Company assets, guests and associates
• Recovers lost and found items.
• Communicates via two-way radio with management and other personnel.
• Performs other duties as assigned.

Non-essential Functions:

• Drives company vehicles, both standard and automatic transmission, including specially equipped van for physically challenged persons.
• Regulates vehicle traffic at grounds entrance to maintain orderly flow.

Education & Experience:

• Minimum of two (2) years related experience and/or training required
• High School Diploma or GED required; Criminal Justice background a plus

Knowledge, Skills & Abilities:

• Ability to pass background and security investigation, including a criminal records check and other pre-employment screening.
• Ability to learn quickly and work with minimum supervision.
• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
• Ability to read, speak, and write English well enough to carry out written and oral instructions regarding the proper performance of duties and write routine reports and correspondence.
• Ability to speak effectively before groups of guests or associates
• Basic computer skills

Physical Requirements:

• Frequently required to stand and walk for entire length of shift
• Ability to walk up and down stairs frequently
• Frequent bending, climbing, stooping, lifting, reaching and pushing
• Visual acuity sufficient to identify potential security violations
• Hearing ability sufficient to respond to the spoken voice and audible alarms
• Manual dexterity sufficient to grasp/handle guest items and various equipment
• Occasionally required to lift and carry up to 35 lbs
• Occasionally required to sit for periods of time
• Occasionally required to kneel/crouch when conducting investigations or inspections

Environmental Working Conditions:

• Exposed to outdoor weather conditions in all seasons, including variable temperatures and wet and/or humid conditions
• Occasionally exposed to hazardous materials when responding to spills or suspicious substance calls.

 

Delaware North Companies, Inc. is an Equal Opportunity Employer