Customer Service Representative I (I/O)- TIS - Full-time / Part-time

Responsibilities:

Responsible for responding to retail customer concerns, troubleshooting equipment problems and logging proper calls. Uses Servicemax system for customer service requests, using the information provided in instruction screens. Places necessary outgoing calls to notify responsible parties.

Hours of operation are Monday-Friday 7a-9p; Saturday & Sunday 8a-7p, shift will include one weekend day, days off may not be consecutive. Shift may be later, such as 12:30p-9p or 11:30a-7p depending on business needs. Shift may include one weekend day. Training hours may be different from assigned shift.

Training is approx. 4-6 weeks

Apply only if you:

Have 2+ years of call center experience.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.