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Hours Full-time, Part-time
Location 5985 State Bridge Road
Duluth, Georgia

About this job

Overview:

  • Under general direction, independently designs, builds and maintains server architecture to include hardware platforms, server services, and operation systems.
  • Analyzes current enterprise resources and makes recommendations for capacity planning and performance tuning.
  • Acts as technical advisor to Business Units in the development of business solutions.
  • Provides 2nd level support for the UNIX/Linux environment.
  • Evaluates, and tests hardware, operating systems and services and makes recommendations on new systems/upgrades and their impact on existing system configurations.
  • Independently researches and resolves moderately complex technical problems.
  • Documents standards, implementation procedures, and troubleshooting processes.
  • May act as project manager on projects of moderate to high complexity.


Skills Summary:
  • Bachelor’s Degree preferred and 5-7 years of related experience or an equivalent combination of education and experience.
  • Must have 3 to 4 years of strong UNIX administration experience.
  • Experience with Puppet, Chef, Ancible, Forman is a big plus.
  • General knowledge of Storage Area Network (SAN)/ Network Attached Storage (NAS).
  • Advanced knowledge of server hardware platforms.
  • Advanced knowledge of LAN/WAN components.
  • Relational database experience a plus.
  • Strong project management skills.
  • Advanced level knowledge of shell scripting.
  • Technical writing skills required.
  • Advanced technical, analytical, problem solving, multitasking, and time management skills with consistent attention to detail. Advanced understanding of analytical techniques.
  • Advanced functional understanding of the assigned retail business area (logistics, credit, and so forth) and how it interacts with other areas of the business and detail processes. Overall understanding of the MST suite of systems and their interdependence.
  • Advanced understanding of emerging technologies and systems development best practices.
  • Strong leadership, teamwork, organizational, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.
  • Strong conflict resolution, negotiation, and consensus building skills
  • Advanced presentation and written and verbal communication skills. Ability to effectively communicate technical issues and solutions to all levels of business.
  • Ability to effectively share technical information and train and mentor less experienced or knowledgeable team members.
  • Advanced PC Windows skills (MS Word, MS Excel, and MS Project).

Key Accountability:
  • Builds and installs servers to include hardware platforms, services, and operating systems.
  • Maintains and troubleshoots hardware and software on UNIX systems and applies temporary and permanent fixes to systems as needed.
  • Provides technical expertise to departments in the development of moderately to highly complex systems solutions.
  • May lead or participates in hardware/software design projects of moderate to high complexity.
  • Evaluates, tests and makes recommendations on new systems/upgrades to hardware, software, operating systems, and their impact on existing system configurations.
  • Performs analysis and makes recommendations for capacity planning and performance tuning.
  • Evaluates and recommends new infrastructure services and troubleshooting tools.
  • Designs implementation processes for moderately to highly complex projects.
  • Performs security analysis of platforms.
  • Participates in the design, development and implementation of security policies.
  • Manages Storage Area Network (SAN)/storage resources.
  • Prepares documentation in support of new technologies, applications, and operating systems.
  • Participates in the creation of RFPs to acquire new technology.
  • Provides 2nd level support for the UNIX environment.
  • Acts as lead on medium sized to large projects of moderate to high complexity.
  • When assuming the project manager role, manages day-to-day project-related activities for highly complex projects. Produces, drives, and manages project schedules, status, resources, deliverables, issues, risk, and timelines throughout the project with input from the team. Builds team consensus and has responsibility for the execution and final delivery of the project. Conducts post-phase evaluations and communicates “lessons learned” and best practices to management.
  • Manages customer expectations. Keeps the customer aware of the project status and critical issues and risks. Obtains customer sign off at appropriate checkpoints.
  • May be responsible for training, mentoring, directing, and validating the work of less experienced/knowledgeable analysts.
  • Keeps management well informed on a timely basis of progress, status, and concerns for each assignment.
  • Effectively communicates ideas and information to peers, management, and customers.
  • Performs other duties as assigned.

Macy's Systems & Technology (MST) is the information technology division of Macy's Inc. Macy's Inc. is the nation's largest operator of department stores with over 800 department store locations in 46 states. In addition, we operate major catalog and internet operations for Bloomingdale's and Macy's. Macy's Systems & Technology is headquartered in Johns Creek, a suburban setting northeast of Atlanta, Georgia.

We offer competitive salaries, comprehensive benefits, employee fitness center and a merchandise discount.

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.