Customer Service Associate

Sales/Customer Care Associate

VXI is guided by our Values: Excellence, Integrity, Teamwork, Agility and Inventiveness.

VXI recruits excited, enthusiastic applicantswho are ready to be successful! We create a fun learning environment with plenty of career growth opportunities. Work in an environment where you can utilize your customer service skills and experience to help customers each and every day. Your talents and contributions will be rewarded. Come for the job, stay for the career!

JoinTeam VXI!

Overview
As aCustomer Service Account Associate, you will receive inbound calls regarding customer concerns relating to phone, internet and/or satellite services. You must be a great listener, be empathetic, and help resolve their issue.You will beassisting customers in crisis while offering outstanding world class customer service!

Youll Receive

Competitive salary

Paid Training

Health Insurance (Medical, Dental Vision, 401K Savings)

Fun Work Environment

Abundant Advancement Opportunities

Biweekly Production Incentives

Knowledge, Skills and Abilities Youll Need to Succeed

Professional comportment and demeanor

Outstanding verbal communication skills

Knowledge of computers and MS Windows

Ability to navigate multiple screens/programs

Ability to multi-task

Ability to type 25 wpm

Ability to follow direction and accept coaching

Self-motivated and upbeat

Desire to work in a team environment achieving personal and team goals

Ability to work flexible hours, including weekends and evenings as required.

Other Things We Look For

Strong work ethic

Desire to be of service

Solid work history

Motivated by quality/integrity

Desire to excel

Must be able to pass a background check and drug screen

Must Haves

High School Diploma/GED

Strong customer service experience

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Management reserves the right to make amendments to said job description at any time.

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