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in Morrisville, NC
Community Sales Specialist
•30 days ago
Hours | Full-time |
---|---|
Location | Morrisville, NC Morrisville, North Carolina |
About this job
Client Reference Code: 190324
JOB SUMMARY
Sells products and services, increasing penetration in assigned areas/properties by establishing relationships with residents, property managers, leasing agents, and owners.
MAJOR DUTIES AND RESPONSIBILITIES
Skills/Abilities and Knowledge
Skills/Abilities and Knowledge
Job Code : TWCSMD300 Community Sales Specialist Exempt
190324BR
JOB SUMMARY
Sells products and services, increasing penetration in assigned areas/properties by establishing relationships with residents, property managers, leasing agents, and owners.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
- Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same
- May be asked to perform routine audits of cable lines and services when required
- Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
- Maintains a well-informed knowledge base of competitors’ activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
- Attends and actively contributes to sales meetings and training programs
- Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
- Collect and account for funds and provide receipts according to Company policy and guidelines
Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Knowledge of cold call sales skills, persuasion, and clear communication skills
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
- Ability to work outside for extended periods in any season and/or during inclement weather
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
- Ability to complete documentation accurately
- Ability to build mutually beneficial relationships with all management at assigned properties
- Ability to communicate orally and in writing in clear and straightforward manner
- Ability to maintain confidentiality
- Ability to deal with the public in a professional manner
- High School Diploma or equivalent work experience
- Valid driver's license with a satisfactory driving record within Company required standards
Skills/Abilities and Knowledge
- Ability to maintain high level of self-motivation
- Ability to maintain favorable relations with subscribers, vendors and employees within the service area
- Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
- Ability to prioritize and organize effectively
- Ability to use personal computer and software applications
- Knowledge of cable or telecommunications services
- Experience with consumer education of products and services
- Office environment and / or outside environment with exposure to inclement weather
- Must be able to lift 10-20 pounds for 20 – 30 feet (digital boxes, etc.)
- Exposure to moderate noise levels
- Must be able to work evenings and weekends
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.
Job Code : TWCSMD300 Community Sales Specialist Exempt
190324BR