Summer Retail Associate – The Hotel Hershey (A Storied Home)

This position is responsible for providing friendly, efficient, courteous service to all guests of The Shops at The Hotel Hershey with a primary responsibility for The Storied Home Shop at the Hotel Hershey.
This is a summer position beginning in April/May. The working schedule may include morning, mid-day, evenings, weekends and holidays based on operational needs.
 
Job Functions:

• Greeting guests
• Selling merchandise to guests
• Entering sales into POS system
• Handling all cash, credit card, and room charge transactions
• Performing shop opening and closing duties
• Exhibiting thorough product knowledge and up-selling techniques to guests
• Answering telephone in a professional manner
• Inspecting merchandise to insure quality prior to sale
• Assisting in inventory counts and shrink prevention, following safety and cleanliness standards
• Communicating special requests to the manager
• Rotating to other shops for coverage as needed
• Performing other duties as assigned.

Basic Qualifications: 

• Must be at least 18 years of age or older

Additional Qualifications:

• Exceptional guest service and organization skills.
• Strong basic math skills
• Ability to handle cash transactions and learn point-of-sale system.
• Ability to speak, read, and write English.
• Ability to work independently and display leadership qualities, including initiative
• Professional image representative of property image
• Proven sales experience preferred

Working Conditions:

• Physical requirements include standing at least 95% of the shift, communicating clearly, walking, bending, and pushing and lifting up to 35 pounds.
• Schedule will rotate to cover hours of operation between 7:00 a.m. and 11:00 p.m., including weekends and holidays.

Hershey Entertainment & Resorts is an Equal Opportunity Employer