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in Bridgewater, NJ

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About this job

Job Description

Home Instead Senior Care in Somerset, New Jersey is looking for a DIRECTOR OF CLIENT SERVICES Tto become a part of our team and join our mission of enhancing the lives of aging adults thoughout our community. Home Instead Senior Care provides a variety of services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion. The DIRECTOR OF CLIENT SERVICES is expected to perform a variety of duties in the area of client services.  The DIRECTOR OF CLIENT SERVICES will answer telephone inquiries and perform Care Consultations, Quality Assurance visits and network with professionals in the community in order to develop business. We are looking for a dynamic individual with strong problem solving skills that is looking to make a difference in the lives of the senior clients we serve.   

Responsibilities
  • Develop and maintain positive relationships with prospective and active clients/family members through care consultations, quality assurance visits, phone calls, cards and special events.
  • Work with the Director of Nursing to coordinate various aspects of a client's care.
  • Monitor, mediate and log both client and CAREGiverSM activity.
  • Conduct client / CAREGiver introductions as needed.
  • Counsel CAREGivers on quality concerns.
  • Conduct semi-annual CAREGiver evaluations
  • Develop relationships with professionals in the community who are potential referral sources. 

Qualifications

MSW required, preferably with experience in eldercare
Must possess a valid driver's license and valid auto insurance 
Position is 25-40 hours/week. 
Compensation based on experience.

All qualified applicants will receive consideration and will be treated throughout their employment without regard to race, color, creed, religion, sex, national origin, ancestry, age, disability, marital status, affectional or sexual orientation or any other protected class status under applicable law. Additional testing for the presence of illegal drugs in your body is required prior to employment.

 

Each Home Instead franchise is independently owned and operated.