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in Cleveland, OH

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Hours Full-time, Part-time
Location Cleveland, OH
Cleveland, Ohio

About this job

Job Summary:

Performs a variety of duties to support assigned health care professionals such as scheduling, handling phone calls, greeting customers and correspondence. Assists with special projects and management functions.

Responsibilities:

* Manages and prioritizes multiple assignments simultaneously and effectively such as, acting as a liaison between internal and external customers by greeting customers, answer and triage phone calls.

* Administers calendar and schedules management.

* Composes and prepares a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.

* Provides coverage of other areas such as front end, point of service and registration.

* Coordinates management functions and assists in special projects.

* Other duties as assigned.

Education:

* High School Diploma or GED.

* Associate's Degree preferred.

Certifications:

* None required.

Complexity of Work:

* Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.

* Must be able to work in a stressful environment and take appropriate action.

Work Experience:

* Three years office experience.

* Typing proficiency of 45 wpm with accuracy preferred.

* Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).

* Requires completion of on-line Skills Assessment for demonstrated proficiency level.

* Demonstrates exceptional clerical, communication and organizational skills.

Physical Requirements:

* A high degree of dexterity to produce materials on a PC/word processor, normal or corrected vision and ability to tolerate extensive sitting and frequent walking to other parts of the campus.

* Lifting or carrying of up to 25 pounds.

Personal Protective Equipment:

* Follows standard precautions using personal protective.