The job below is no longer available.
You might also like
in Malvern, PA
Manager Business Office
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Malvern, PA Malvern, Pennsylvania |
About this job
This position manages and audits the patient admissions and registration functions of the organization within revenue operations. This position oversees and manages the activities of the Registration team within the defined geographical regions in accordance with company policies and in compliance with federal and state billing regulations. Position has budget accountability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Manage the patient admissions and registration functions
* Establish and ensure team follows policies and procedures including SOX control activities to maximize billing for treatments and services provided
* Maintain current and thorough understanding of dialysis reimbursement and industry norms including payor-related registration requirements
* Monitor payment trends, escalating issues, concerns and changes in payor behavior; report to management
* Ensure the accurate and timely completion of Registration Close functions
* Minimize bad debt by ensuring accurate registration Manage departmental budget Coordinate registration activities with newly acquired centers and DeNovos related to insurance verification and financial responsibility Review key metrics to identify trends; identify and report to Director any variances or trends
* Maintain confidentiality of all patient, teammate and company information in accordance with HIPAA regulations and DaVita policies Travel required: up to 10%
* Teammate Management Provide leadership to direct reports and department
* Help direct reports overcome any organizational obstacles encountered during projects Manage all teammate employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required
* Address teammate relations issues appropriately and escalate as necessary
* Know, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards, and other opportunities within company; develop and foster a positive, fulfilling work environment; enable teammates to excel in their assigned roles Provide work direction for department teammates including goals and goal achievement measurements
* Determine staffing plans that promote the most effective use of all teammates; ensure coverage during teammate absences Develop and conduct educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates' knowledge of department processes and goals Know, understand, follow, and implement DaVita safety and security policies and procedures
* This position manages and audits the patient admissions and registration functions of the organization within revenue operations. This position oversees and manages the activities of the Registration team within the defined geographical regions in accordance with company policies and in compliance with federal and state billing regulations. Position has budget accountability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Manage the patient admissions and registration functions
* Establish and ensure team follows policies and procedures including SOX control activities to maximize billing for treatments and services provided
* Maintain current and thorough understanding of dialysis reimbursement and industry norms including payor-related registration requirements
* Monitor payment trends, escalating issues, concerns and changes in payor behavior; report to management
* Ensure the accurate and timely completion of Registration Close functions
* Minimize bad debt by ensuring accurate registration Manage departmental budget Coordinate registration activities with newly acquired centers and DeNovos related to insurance verification and financial responsibility Review key metrics to identify trends; identify and report to Director any variances or trends
* Maintain confidentiality of all patient, teammate and company information in accordance with HIPAA regulations and DaVita policies Travel required: up to 10%
* Teammate Management Provide leadership to direct reports and department
* Help direct reports overcome any organizational obstacles encountered during projects Manage all teammate employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required
* Address teammate relations issues appropriately and escalate as necessary
* Know, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards, and other opportunities within company; develop and foster a positive, fulfilling work environment; enable teammates to excel in their assigned roles Provide work direction for department teammates including goals and goal achievement measurements
* Determine staffing plans that promote the most effective use of all teammates; ensure coverage during teammate absences Develop and conduct educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates' knowledge of department processes and goals Know, understand, follow, and implement DaVita safety and security policies and procedures
Here is what you can expect when you join our Village:
* A "community first, company second" culture based on Core Values that really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help you reach your potential.
* Performance-based rewards based on stellar individual and team contributions.
* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
* Bachelor's degree in related field required Minimum of three (3) years' experience in healthcare reimbursement including collections required
* Minimum of two (2) years' supervisory experience required Intermediate computer skills and proficiency in MS Word, PowerPoint, and Outlook required; advanced proficiency in MS Excel required; basic proficiency in MS Access preferred
* Commitment to and role model of DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions
* Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
* Demonstrated ability to work well with cross-functional groups
* Demonstrated interpersonal, collaborative, and relationship-building skills; ability
* Approachable and open
* Demonstrated presentation skills and persuasion skills
* Demonstrated ability to communicate difficult or sensitive information tactfully
* Demonstrated proficiency in consultative skills when addressing complex inquiries
* Strong analytical skills with the ability to seek out underlying assumptions through probing, questioning, and listening Strong understanding of business process with the ability to translate business requirements into technical requirements and to deliver requested output timely and accurately
* Demonstrated ability to manage multiple projects, deadlines, and priorities in a fast-paced, ever-changing and evolving work environment with shifting time frames
* Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward
* Demonstrated ability to understand key financial, clinical, and operational drivers affecting business
* Demonstrated ability to develop, refine, and implement new business processes
* Willingness to assist teammates in order to achieve departmental goals Supervisory experience demonstrating willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate performance and skills to foster a positive, fulfilling work environment required
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
To learn more about our Village and the world of dialysis, click here.
Follow us on Facebook and LinkedIn
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Manage the patient admissions and registration functions
* Establish and ensure team follows policies and procedures including SOX control activities to maximize billing for treatments and services provided
* Maintain current and thorough understanding of dialysis reimbursement and industry norms including payor-related registration requirements
* Monitor payment trends, escalating issues, concerns and changes in payor behavior; report to management
* Ensure the accurate and timely completion of Registration Close functions
* Minimize bad debt by ensuring accurate registration Manage departmental budget Coordinate registration activities with newly acquired centers and DeNovos related to insurance verification and financial responsibility Review key metrics to identify trends; identify and report to Director any variances or trends
* Maintain confidentiality of all patient, teammate and company information in accordance with HIPAA regulations and DaVita policies Travel required: up to 10%
* Teammate Management Provide leadership to direct reports and department
* Help direct reports overcome any organizational obstacles encountered during projects Manage all teammate employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required
* Address teammate relations issues appropriately and escalate as necessary
* Know, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards, and other opportunities within company; develop and foster a positive, fulfilling work environment; enable teammates to excel in their assigned roles Provide work direction for department teammates including goals and goal achievement measurements
* Determine staffing plans that promote the most effective use of all teammates; ensure coverage during teammate absences Develop and conduct educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates' knowledge of department processes and goals Know, understand, follow, and implement DaVita safety and security policies and procedures
* This position manages and audits the patient admissions and registration functions of the organization within revenue operations. This position oversees and manages the activities of the Registration team within the defined geographical regions in accordance with company policies and in compliance with federal and state billing regulations. Position has budget accountability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Manage the patient admissions and registration functions
* Establish and ensure team follows policies and procedures including SOX control activities to maximize billing for treatments and services provided
* Maintain current and thorough understanding of dialysis reimbursement and industry norms including payor-related registration requirements
* Monitor payment trends, escalating issues, concerns and changes in payor behavior; report to management
* Ensure the accurate and timely completion of Registration Close functions
* Minimize bad debt by ensuring accurate registration Manage departmental budget Coordinate registration activities with newly acquired centers and DeNovos related to insurance verification and financial responsibility Review key metrics to identify trends; identify and report to Director any variances or trends
* Maintain confidentiality of all patient, teammate and company information in accordance with HIPAA regulations and DaVita policies Travel required: up to 10%
* Teammate Management Provide leadership to direct reports and department
* Help direct reports overcome any organizational obstacles encountered during projects Manage all teammate employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required
* Address teammate relations issues appropriately and escalate as necessary
* Know, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards, and other opportunities within company; develop and foster a positive, fulfilling work environment; enable teammates to excel in their assigned roles Provide work direction for department teammates including goals and goal achievement measurements
* Determine staffing plans that promote the most effective use of all teammates; ensure coverage during teammate absences Develop and conduct educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates' knowledge of department processes and goals Know, understand, follow, and implement DaVita safety and security policies and procedures
Here is what you can expect when you join our Village:
* A "community first, company second" culture based on Core Values that really matter.
* Clinical outcomes consistently ranked above the national average.
* Award-winning education and training across multiple career paths to help you reach your potential.
* Performance-based rewards based on stellar individual and team contributions.
* A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
* Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
* Bachelor's degree in related field required Minimum of three (3) years' experience in healthcare reimbursement including collections required
* Minimum of two (2) years' supervisory experience required Intermediate computer skills and proficiency in MS Word, PowerPoint, and Outlook required; advanced proficiency in MS Excel required; basic proficiency in MS Access preferred
* Commitment to and role model of DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions
* Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
* Demonstrated ability to work well with cross-functional groups
* Demonstrated interpersonal, collaborative, and relationship-building skills; ability
* Approachable and open
* Demonstrated presentation skills and persuasion skills
* Demonstrated ability to communicate difficult or sensitive information tactfully
* Demonstrated proficiency in consultative skills when addressing complex inquiries
* Strong analytical skills with the ability to seek out underlying assumptions through probing, questioning, and listening Strong understanding of business process with the ability to translate business requirements into technical requirements and to deliver requested output timely and accurately
* Demonstrated ability to manage multiple projects, deadlines, and priorities in a fast-paced, ever-changing and evolving work environment with shifting time frames
* Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward
* Demonstrated ability to understand key financial, clinical, and operational drivers affecting business
* Demonstrated ability to develop, refine, and implement new business processes
* Willingness to assist teammates in order to achieve departmental goals Supervisory experience demonstrating willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate performance and skills to foster a positive, fulfilling work environment required
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
To learn more about our Village and the world of dialysis, click here.
Follow us on Facebook and LinkedIn
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.