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Sales Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Newington, CT Newington, Connecticut |
About this job
Job Description
Sales Manager BASIC FUNCTION:
Responsible for achieving store sales goals by utilizing exceptional customer service and knowledge of La-Z-Boy products and services. Strives to build long-term customer relationships that will lead to increased sales and profitability. Lead the Sales Associate team to achieve sales objectives, store standards and other duties to create a world class operation.
KEY RESPONSIBILITES:
Drive Sales
* Consistently achieve store sales goals by personally selling the furniture and accessories and services offered by La-Z-Boy
* Team with Store Manager, Designer and Sales Associates to promote In-Home Design Sales program and drive store sales
* Maximize store promotions, marketing initiatives, and grass roots programs
People Development
* Train, coach and develop Sales Associates on product knowledge and selling skills to achieve store sales goals
* Create a positive and exciting working environment for all store associates
Effective Manager on Duty (MOD)
* Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery
* Know what is happening on the floor at all times. Be willing and able to jump into every sale and close it
* Show a sense urgency, enthusiasm and excitement with the staff and customers
Customer Focus a Top Priority
* Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills, knowledge of products and services and product demonstrations
* Make sound business decisions to deliver customer satisfaction and promote team environment Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills, knowledge of products and services and product demonstrations
Operational Excellence
* Adhere to operational procedures and guidelines outlined by the Company and other duties assigned by the Store Manager
* Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
* Responsible for opening and closing of the store
* Maintain store cleanliness, appearance, and standards. This includes, but is not limited to, maintenance of showroom displays, tagging, and facilities
* Other various duties as assigned
Sales Manager BASIC FUNCTION:
Responsible for achieving store sales goals by utilizing exceptional customer service and knowledge of La-Z-Boy products and services. Strives to build long-term customer relationships that will lead to increased sales and profitability. Lead the Sales Associate team to achieve sales objectives, store standards and other duties to create a world class operation.
KEY RESPONSIBILITES:
Drive Sales
* Consistently achieve store sales goals by personally selling the furniture and accessories and services offered by La-Z-Boy
* Team with Store Manager, Designer and Sales Associates to promote In-Home Design Sales program and drive store sales
* Maximize store promotions, marketing initiatives, and grass roots programs
People Development
* Train, coach and develop Sales Associates on product knowledge and selling skills to achieve store sales goals
* Create a positive and exciting working environment for all store associates
Effective Manager on Duty (MOD)
* Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery
* Know what is happening on the floor at all times. Be willing and able to jump into every sale and close it
* Show a sense urgency, enthusiasm and excitement with the staff and customers
Customer Focus a Top Priority
* Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills, knowledge of products and services and product demonstrations
* Make sound business decisions to deliver customer satisfaction and promote team environment Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills, knowledge of products and services and product demonstrations
Operational Excellence
* Adhere to operational procedures and guidelines outlined by the Company and other duties assigned by the Store Manager
* Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
* Responsible for opening and closing of the store
* Maintain store cleanliness, appearance, and standards. This includes, but is not limited to, maintenance of showroom displays, tagging, and facilities
* Other various duties as assigned