Customer Account Representative - Hiring Event!

At Rent-A- Center, our business is centered on service and we’re passionate about what we do. Our environment is fast-paced and offers ample opportunity to grow and develop, with top-performers entered into training programs to accelerate advancement to management. 

As a Customer Account Representative, you would be responsible for:

• Maintain accurate records of customer account activity, to include current and past due accounts 
• Review past due accounts and communicate in person and via phone with the customers to promote timely payments 
• Collect customer payments on a timely basis and meet daily/weekly collection standards
• Complete customer service calls in a timely manner as assigned 
• Load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise 
• Deliver merchandise to customer homes in Company provided vehicle as assigned 
• Install and set up merchandise, and instruct customers on proper use of merchandise 
• Pick-up merchandise from customer homes as assigned 
• Greet and assist customers on the sales floor 
• Obtain new rental orders on the sales floor and over the phone 
• Complete rental agreements as required 
• Prospect for new business by telemarketing and distributing print materials 
• Refurbish merchandise to like new condition 
• Keep showroom clean and organized, including vacuuming, dusting, and handling household cleaning materials 
• Keep backroom and all store area neat, clean, and organized, including cleaning restrooms, and taking out trash

Our coworkers also enjoy a total rewards package that includes:

• Industry-leading pay ranges for all positions
• Sundays off
• Paid sick/personal days
• Paid vacation 
• Employee discount plan
• Great benefits with 401 (k) and company match

Rent-A-Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rent-A Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.