Bilingual Inside Sales Lead

The Direct Sales team works to acquire new subscribers using a combination of face-to-face, telephone, and internet-based selling. As a part of the cross-functional team that includes Marketing and IHS (installations) Direct Sales works to ensure that DISH continues to grow beyond being the third largest pay-TV company in the US.  Our Inside Sales Leads are key individuals that contribute directly to the company’s goal of becoming the number one satellite TV provider in the United States.  They have the opportunity to earn a substantial income through a generous base salary and lucrative commission plan. 

• High school diploma or general education degree (GED); college education preferred. 
• Assertive, yet consultative and results oriented with a contagious competitive attitude.
• Intermediate computer and data entry skills including use of the web.
• Excellent communication skills; including, articulation, grammar, and persuasion in both English and Spanish.

As front line management, this individual will be responsible for teaching, developing, leading, and motivating a team of DISH Network Inside Sales Associates. Sales Leads will supervise and coordinate activities to ensure that department goals are met and surpassed.

Responsibilities include:

• Facilitate team meetings to ensure effective communication and provide team members with information and resources.
• Ensure adequate standards are met for attendance, payroll, performance documentation and other established processes.
• Properly analyze and communicate sales results, productivity, and quality.
• Assist Sales Associates by resolving incoming sales calls that require a higher level of expertise in order to provide a quality customer experience. 
• Manage and evaluate direct reports through mentoring, providing feedback, and driving results.
• Communicate effectively with internal staff and management.