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in Culver City, CA

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About this job

Client Reference Code: 192529
JOB SUMMARY
Sells products and services, increasing penetration in assigned areas/properties by establishing relationships with residents, property managers, leasing agents, and owners.
Guaranteed salary plus commission opportunity.
Uniforms and communication devices provided by company.
Monthly expense allowance
Discounted Charter services Tv/phone/internet-out of footprint
Competitive benefits including 401k
Paid vacation and holidays
MAJOR DUTIES AND RESPONSIBILITIES
  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
  • Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same
  • May be asked to perform routine audits of cable lines and services when required
  • Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
  • Maintains a well-informed knowledge base of competitors’ activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
  • Attends and actively contributes to sales meetings and training programs
  • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
  • Collect and account for funds and provide receipts according to Company policy and guidelines
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Knowledge of cold call sales skills, persuasion, and clear communication skills
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Ability to complete documentation accurately
  • Ability to build mutually beneficial relationships with all management at assigned properties
  • Ability to communicate orally and in writing in clear and straightforward manner
  • Ability to maintain confidentiality
  • Ability to deal with the public in a professional manner
Education
  • High School Diploma or equivalent work experience
Certifications and/or Licenses
  • Valid driver's license with a satisfactory driving record within Company required standards
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
  • Ability to maintain high level of self-motivation
  • Ability to maintain favorable relations with subscribers, vendors and employees within the service area
  • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
  • Ability to prioritize and organize effectively
  • Ability to use personal computer and software applications
  • Knowledge of cable or telecommunications services
  • Experience with consumer education of products and services
WORKING CONDITIONS
  • Office environment and / or outside environment with exposure to inclement weather
  • Must be able to lift 10-20 pounds for 20 – 30 feet (digital boxes, etc.)
  • Exposure to moderate noise levels
  • Must be able to work evenings and weekends
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.

Job Code : TWCSMD110 Community Sales Specialist Exempt

192529BR