Recovery / Resolutions Representative - Eden Prairie, MN - Full-time / Part-time

Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.(sm)This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 17 leader.Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & PerformancePrimary Responsibilities:Provide claims support by reviewing and preparing medical records for claims investigators.Navigate through systems / platforms; gather, prepare and input information into the case tracking data bases; forward cases to the assigned claims investigator mailbox.Review, research, and investigate incomplete and unresolved claims records.Analyze, identify, and report trends.Provide other support services assistance as requested.Meet required metrics and quality.Ensure adherence to state and federal compliance policies, and contractual requirements.Works independently.May act as a resource for others.May coordinate others' activities.

Requirements:High School Diploma / GEDExperience with computer and Windows PC applications (printing, managing files, file organization)Ability to work in a fast - paced production environmentAbility to work Monday – Friday 8am – 5pm CSTAssets:Previous experience working in Fastrive and PICTSPrevious healthcare experience Soft Skills:Ability to handle repetitive tasksStrong analytical and problem solving skillsStrong written and verbal communications skillDetail oriented and ability to remain focusedCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Recovery Resolutions Representative; UnitedHealthcare; UHC; Optum; UnitedHealth Group; UHG; healthcare; medical; claims; research; investigate