Loss Prevention Customer Service Associate- Boston (116215)

Talk about value...T.J. Maxx is where you'll find it. T.J. Maxx offers brand name family apparel, giftware, home fashions, women’s shoes, and lingerie, and emphasizes accessories and fine jewelry, at prices generally 20% - 60% below department and specialty store regular prices on comparable merchandise, every day! Plus as part of The TJX Companies, Inc., you'll be part of the leading off-price apparel and home fashions retailer in the U.S. and worldwide. In addition to T.J. Maxx, our brands include Marshalls, HomeGoods and Sierra Trading Post, as well as tjmaxx.com and sierratradingpost.com in the United States; Winners, HomeSense and Marshalls in Canada; T.K. Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and tkmaxx.com in the U.K.; and Trade Secret in Australia. With nearly $31 billion in revenues in 2015, more than 3,600 stores, and approximately 216,000 Associates, success is always in style at TJX.

Loss Prevention Customer Service Associate

• Greets customers and provides support as customers enter the store (ex: provides shopping carts or TJX rewards media and information).
• Provides an effective deterrent to theft by maintaining a professional and knowledgeable presence at front end.
• Monitors high shrink departments and provides customer service in high shrink departments, as needed.
• Conducts routine inspections of alarm systems and locking mechanisms, and follows up on findings.
• Promotes/encourages safe cash handling (e.g., bank deposits, cash pick-ups).
• Conducts bag checks and conducts/supports EAS tagging and ticketing audits in high shrink departments.
• Responds to EAS alarms and completes other audits and assessments as directed by the Region.
• Supports customer service initiatives in the dressing room. Encourages safety awareness and supports maintenance of a risk-free environment.
• Maintains an effective partnership with Store Management and LP team members to accomplish work assignments and overall goals/objectives.
• Coordinates and executes shrink reduction activities in conjunction with management.

Requirements:

• The ability to work independently
• Good written and verbal communication skills.
• Retail Experience or a Criminal Justice background is a plus.

In addition to our open atmosphere and supportive work environment, we are proud to offer an exemplary benefits package that includes: Optional participation in medical, dental, life insurance, long term disability, vision discount program and 401(k) profit sharing plan. The TJX
Companies, Inc. also provides company paid benefits such as basic life insurance and short-term disability. We offer competitive paid time off benefits, an Associate discount and opportunity for leaves of absences. Benefit eligibility varies depending on hours worked and length
of employment.

T.J. Maxx is an equal opportunity employer committed to workplace diversity.

Posting Notes: Boston || Massachusetts