IT Technician

With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.

Administrative/Clerical Positions Available

This is an entry level desk side support position responsible for providing technical assistance and support related to computer systems, hardware, and software. Responds to queries and help support tickets, runs diagnostic programs, isolates problems, and determines and implements solutions. *CPost

Job Responsibilities:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Train computer users
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Clean up computers. Run diagnostic programs to resolve problems
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
• Install computer peripherals for users
• Follow compliance procedures

Shifts Available:

• Full Time
• 1st Shift

Associate Requirements:

• HS Diploma or GED
• Background Check
• Drug Test
• Must be at least 18 years old

Associate Benefits:

• Casual Dress Code
• Climate Controlled Environment
• Weekly paychecks
• Direct Deposit or Cash Card pay options
• Medical / Dental Insurance
• Paid Time Off
• Starting at $17 per hour