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Hours Full-time, Part-time
Location Colorado Springs, CO
Colorado Springs, Colorado

About this job


 
Licensed Agents are eligible for a Sign-On Bonus with successful completion of onboarding and training!Leverage your sales experience into a sales career with UnitedHealth Group.  As a Medicare Sales Doing your best. That's what we want you to do in this role when you join the UnitedHealth Group team. And, as a member of our team, you'll be receiving competitive base pay, a full and comprehensive benefit program, career opportunities and much more. Apply today - sales training classes start soon! Leverage your sales experience into a sales career with UnitedHealth Group.  As a Medicare Sales Representative, you'll answer incoming calls from people interested in purchasing Medicare insurance supplements (no cold calling). You'll solicit basic information, answer questions and provide options while serving as a consultant to help the callers select the right plan for their situation and budget.  Don’t wait to join us! There’s never been a better time than now to start doing your life's best work.SMThis position is full-time (40 hours/week) with our site Hours of Operation from 7:00am to 9:00pm Monday - Friday. We do require our employees to be flexible enough to work any shift, any day of the week during those hours. Medicare Sales Representatives receive a competitive base salary and are eligible to receive bonuses based on sales performance. Our training classes not only prepare you for your role and ensure that you have the tools and resources that you need to be successful, but we will pay for and provide support for you to obtain the required state insurance licenses you need to have. Our office is located at 9945 Federal Drive, Colorado Springs, CO 89021.
What are the reasons to consider working for UnitedHealth Group? Put it all together - performance based pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.   Some of our offerings include: 


18 days of Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

Medical Plan options along with participation in a Health Spending Account or a Health Saving account

Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term

Disability coverage

401(k) Savings Plan, Employee Stock Purchase Plan

Education Reimbursement - up to $5,250 per calendar year for job-related coursework

Assistance Plan

Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

More information can be downloaded at: http://uhg.hr/uhgbenefits
 
Primary Responsibilities:


Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale

Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems

Using knowledge of the Medicare product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs

May make outbound calls to prospective members to follow up on questions or to current members to review current or new products and services                                     

Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with Medicare requirements and enrollment guidelines

Meet the goals established for the position in the areas of:  sales quota, attendance  and other performance criteria.

Meet and maintain requirements for agent licensure, appointments, and annual product certification

Requirements


Required Qualifications:




Current state Life and Health Insurance License
Minimum 6 months sales experience  
An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs
Demonstrated ability to listen skillfully, collect relevant information, determine need and consult with caller to provide appropriate product to fit their needs.                   
Flexibility to customize approach to meet all types of caller communication styles and personalities
Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
All new hires will be required to successfully complete the Sales Training classes and demonstrate proficiency of the material 

There are several steps in our hiring process - it’s a thorough process because we want to ensure the best job and culture fit for you and for us. In today’s ultra-competitive job market, the importance of putting your best foot forward is more important than ever. And you can start by completing all required sections of your application. (i.e. profile, history, certifications and application/job questions). Once you submit your resume, you’ll receive an email with next steps. This may include a link for an on-line pre-screening test that we ask you to complete as part of our selection process. You may also be asked to complete a digital video interview, but we will offer full instructions and tips to help you. After you have completed all of these steps, you can check on the status of your application at any time, but you will also be notified via e-mail. http://uhg.hr/OurApplicationProcess 
Careers at UnitedHealthcare Medicare & Retirement.The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: billing, claims, medical claims, healthcare claims,  office, UnitedHealth Group, UnitedHealthcare,  training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone support