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in Kildeer, IL
Restaurant Manager - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | 20505 N. Rand Road Suite 300 Kildeer, Illinois |
About this job
Job Summary:
The Assistant Manager, under the supervision of the General Manager/Managing Partner, is responsible for planning, directing, and coordinating operations and non-management personnel for a single restaurant. In the absence of the General Manager/Managing Partner, the Assistant Manager directs restaurant operations to ensure compliance with concept and health and safety standards and acceptable financial performance.
Responsibilities:
• Monitors all restaurant operations and conditions to ensure the quality of the product and customer service. Monitoring includes: Employee job performance; Food and labor costs, budgets, and sales; Compliance with Concept Guidelines; Food and beverage preparation, storage, inventory, and presentation; Food and beverage service; Vendor invoices and the food ordering system; Redbook/manager's log entries; and Cash transactions, comps or voids, and amounts of cash in drawers.
• Examines restaurant for conformance to concept and health standards.
• Walks through all restaurant areas to monitor and observe restaurant operations.
• Reviews documentation to assess the quality of restaurant operations.
• Generates performance reviews for all non-management staff.
• Oversees the training of non-management employees.
• Assigns duties and responsibilities to employees based upon work requirements.
• Provides performance feedback to employees.
• Generates work schedules for all restaurant employees.
• Communicates with employees, customers, vendors, and concept personnel for various purposes.
• Exchanges information about restaurant operations with concept personnel.
• Discusses issues related to ordering food, beverages, and supplies from vendors.
• Interviews job candidates.
• Rectifies customer complaints.
• Exchanges and gathers information from employees and customers.
• Contacts employees to modify employee work schedules.
• Generates documents reporting information concerning the performance of the restaurant.
• Maintains documentation in employee personnel files.
• Develops a food ordering system to meet the needs of the restaurant.
• Generates correspondence with concept personnel.
• Documents events in the Redbook/manager's log.
• Operates a computer and associated software (MS Office, internet) and computerized cash register.
• When needed, may perform the duties of a food server, expediter, line cook, busser, or food runner.
• Greets all customers in a warm, sincere, and helpful manner
• Ensures that work areas are clean and that equipment, tools, and supplies are properly stored
• Follows safety and sanitation rules and practices
• Ensures compliance with all applicable federal and state laws and all company policies
Requirements
• High school diploma or GED preferred
• Two years of industry experience
• Excellent communication skills, verbal and written
• Able to bend, kneel, squat, stand, and lift heavy objects as needed
• Able to work days, evenings, weekends, and holidays
• Customer-Friendly Demeanor
• Exhibit a Sense of Urgency
• Willingness to Work a Flexible Schedule
• Strong Stamina to Work Long or Split Shifts
• Fluent English-Speaking and Writing Skills
• Attention to detail essential
• Ability to work well under pressure, handle multiple projects concurrently, and meet deadlines
• Highly Organized
• Must be able to multi-task
Benefits:
• Medical, Dental & Vision
• Company Match 401k
• Food Discount
• Opportunity for Advancement
• Competitive Wage
• Bonus Potential
• Fun, Energetic Work Environment
• Vacation
• Tenure Recognition
• Referral Bonus
• Flexible Schedules
• Direct Deposit
• Tuition Reimbursement
• Employee Assistance Program