Server - Full-time / Part-time

SUMMARY OF POSITION:

Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards. Performs all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty.

POSITION ACTIVITIES AND TASKS:

•    Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.
•    Greets all guests in a courteous and respectable way.
•    Takes verbal drink and meal orders according to guest preference.
•    Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
•    Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
•    Maintains cleanliness of his/her stations and pantry.
•    Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc.
•    Executes the service cycle and team responsibilities at all times.
•    Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.
•    Writes guest check and/or operates POS equipment pursuant to company policies.
•    Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
•    Communicates with managers and co-workers regarding product/service deficiencies, equipment, safety problems, etc.

PHYSICAL REQUIREMENTS:

•    Must have high level of mobility/flexibility.
•    Must be able to work under heavy stress/pressure during peak times.
•    Must be able to communicate with guests.
•    Must lift and carry serving trays weighing up to 20 pounds for distances up to 30 feet.
•    Requires occasional reaching, bending, pushing and pulling.
•    Exposure to heat, steam, smoke, cold and odors.
•    Requires continual standing and walking.

SUPERVISION RECEIVED:

•    Receives direction and training from the General Manager as to specific procedures and assignments.

KNOWLEDGE AND SKILL REQUIRED:

•    Basic skills such as sanitation, safety, and customer service can be taught through in-house training.

EXPERIENCE REQUIRED:

•    None

Benefits:
•    Medical
•    Food Discount
•    Opportunity for Advancement
•    Competitive Wages
•    Fun, Energetic Work Environment
•    Tenure Recognition
•    Flexible Schedule
•    Direct Deposit
•    Employee Assistance Program