Provide prompt, efficient, courteous service to all guests. Service includes greeting, seating, taking and serving orders, clearing dishes and resetting tables.
Develop and maintain professional functional working relationships with restaurant employees and guests.
Execute the "Service Success Steps" per the restaurant SOP to ensure a high-quality guest experience.
Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return.
Communicate guest food orders and service requests in an accurate and timely manner.
Memorize and apply restaurant terminology, abbreviations, methodologies, and plating and menu knowledge.
Comply with SOP methods in regard to guest checks and maintaining cash control.
Stock and rotate all needed supplies in the service areas and dining room.
Comply with all local and SOP health, sanitation, and safety guidelines.
Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
Perform all cleaning duties according to posted cleaning charts.
Comply with restaurant uniform and appearance standards per SOP guidelines.
Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.
Education, Experience required: High School Student or High School degree or equivalent