Volunteer Receptionist - Part-time

ArchCity Defenders is a not for profit law firm located at 1210 Locust Street in downtown St. Louis. The Volunteer Receptionist will be the gatekeeper of the law firm.

Responsibilities:

• Greeting clients and visitors and answering visitor inquiries;
• Answering and routing incoming calls on a multi-line telephone system;
• Scheduling and routing clients
• Maintaining and scheduling conference rooms
• Maintaining the waiting area, lobby or other public areas
• Serving coffee/water or tea to guests
• Stocking Order supplies;
• Scanning, photocopying, faxing and filing documents
• Collecting and routing mail and hand-delivered packages
• Help paralegals/attorneys with projects
• Assist with establishing new case files

Skills:

Volunteer Receptionists must possess excellent interpersonal and customer service skills to communicate with clients, attorneys, vendors, staff and others. They must also have the ability to operate multi-line telephone systems and office equipment such as computers, printers, scanners, copiers and videoconferencing equipment.  They must have strong spelling and grammar skills, taking effective messages.

Personal Traits:

• Respect for confidentiality and discretion
• Attention to detail
• Positive, upbeat attitude
• Patience in dealing with difficult visitors
• Dependability.