Operations Business Analyst - Renovation Services (B2B) - Full-time / Part-time

POSITION PURPOSE
The Operations Business Analyst identifies, distinguishes and analyzes multiple components of information related to the line of business.  He/she draws conclusions using high-level qualitative skills to help drive projects and bring value to the Home Depot through B2B operations.  This position also participates in driving operations processes for specific areas of responsibilities (i.e., HVAC, Flooring, etc.) and completes projects tasks as assigned by Managers.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

• Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem 

• Prepare and deliver insights and recommendations based on analyses

• Review sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis)

• Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings; Scan business/industry trends; scan competitive landscape; analyze consumer data 

• Interpret data based on specific knowledge of statistics and procedures used; Provide data to all Directors to support decision making; Provide input on forecast based on knowledge of product and technology

• Provide input on strategy based on knowledge of industry and technology trends; Provide customers with specialized information from a variety of resources; Facilitate workout problem-solving sessions with multiple groups of people 

• Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management; Execute tasks related to core operations projects and/or process improvements; Execute day to day processes related to their areas of responsibility; Communicate issues and roadblocks related to their areas of responsibility

NATURE AND SCOPE

• Typically reports to Operations Process Manager or Business Manager 

• No direct responsibility for supervising others.

ENVIRONMENTAL JOB REQUIREMENTS

Environment:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel: 

• Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:

MINIMUM QUALIFICATIONS

• Must be eighteen years of age or older.

• Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 3 years

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about.

• On rare occasions there may be a need to move or lift light articles.

Additional Qualifications:

Preferred Qualifications:

• Bachelor's Degree is preferred. 

• 1 year of experience business, retail, and/or consulting is preferred.

Knowledge, Skills, Abilities and Competencies:

• Leverages Partnerships 

• Teamwork Adaptability 

• Problem Solving 

• Strong quantitative skills such as statistics and data analysis 

• Self Development