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in Lake Zurich, IL
Customer Service Representative
Hours | Full-time, Part-time |
---|---|
Location | Lake Zurich, Illinois 60047 Lake Zurich, Illinois |
About this job
This person is a part of a 5 person Customer Service team:
- Responsible for entering and updating customer accounts through EDI and Plex
- Enter and track Customer orders through
- Respond 20% phones ( 20-25 calls daily ), and 80% customer emails
- Will serve as the liaison between customers and shipping, sales and manufacturing department.
- Assist with small administrative tasks including filing, faxing, scanning, data entry and more.
- Ensure customer satisfaction by providing appropriate and timely follow up
- Work to assist manager on any tasks and project work that is needed
Qualifications:
Must Haves:
- Hight School Diploma
- 1 + year of customer service order entry experience
- Proficiency in Microsoft Office
- Excellent communication skills
- Bi-lingual in Spanish
Nice to Haves:
- Manufacturing industry experience
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.