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Customer Service Reservations Specialist - OKC - 7/10 in Oklahoma City, Oklahoma
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | US-OK-Oklahoma City Oklahoma City, Oklahoma |
About this job
General Responsibilities:
Hertz is one of the world's largest car rental brands, operating in 145 countries, with more than 61,000 employees and approximately 7,600 locations. Hertz has been an industry pioneer for over 90 years and today we're a strong, driving force in the industry.
Hertz is currently seeking motivated individuals who would like to join our team and start a career with Hertz as a Reservation Sales Specialist.
This position is responsible for taking continuous inbound customer calls from the Oklahoma City Call Center with the opportunity to work from home with exemplary performance. The Reservation Sales Specialist has the opportunity to provide an exceptional sales experience and provide a world-class customer experience to existing and potential new customers.
Hertz is built on a true appreciation for our customers and equally important - our Employees .
What do we ask of our Sales Reservation Specialist?
Our employees are offered:
Preferred Requirements :
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA: Females/Minorities/Disabled/Vets
Job ID 133011
# Positions 24
Location US-OK-Oklahoma City
Category Sales - Sales
Division OKC - Customer Contact Center
Hertz is one of the world's largest car rental brands, operating in 145 countries, with more than 61,000 employees and approximately 7,600 locations. Hertz has been an industry pioneer for over 90 years and today we're a strong, driving force in the industry.
Hertz is currently seeking motivated individuals who would like to join our team and start a career with Hertz as a Reservation Sales Specialist.
This position is responsible for taking continuous inbound customer calls from the Oklahoma City Call Center with the opportunity to work from home with exemplary performance. The Reservation Sales Specialist has the opportunity to provide an exceptional sales experience and provide a world-class customer experience to existing and potential new customers.
Hertz is built on a true appreciation for our customers and equally important - our Employees .
What do we ask of our Sales Reservation Specialist?
- High School diploma or GED
- Minimum 1 year of customer service and sales experience – preferably in a call center environment
- Relentless professionalism at all times with high reliability and dedication to the position
- Accept repetitive work tasks performed in a confined work area
- 100% customer focused with strong attention to detail
- Ability to generate sales by offering alternatives and solutions to overcome sales objections
- Contribute to the Team success by meeting individual/departmental goals with minimum supervision. (i.e. call handle time, sales ratio, attendance, etc.); Maintain a regular and reliable level of attendance and punctuality
- Ability to multi-task and navigate in a PC Windows based environment
- Ability to handle complex situations and offer first call resolution
- Must be able to work weekdays, weeknights, weekends, and holidays. We are a 365/24/7
- Call Center - must be flexible to work within these timeframes
Our employees are offered:
- Paid training (4-6 weeks)
- Full benefits package (medical, dental, vision)
- Performance based incentives
- Paid sick/vacation time off
- 11 paid holidays
- 401k plan with company match
- Tuition Reimbursement
- Opportunity for advancement
- Continuous training in various areas to help you excel in your career
- Fully trained staff of experts ready to assist when needed
- Much more!!!!!!!!
Preferred Requirements :
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA: Females/Minorities/Disabled/Vets
Job ID 133011
# Positions 24
Location US-OK-Oklahoma City
Category Sales - Sales
Division OKC - Customer Contact Center