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in Sturbridge, MA

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About this job

Dunkin' Donuts is now seeking energetic new employees to join our fun and fast-paced environment.
 
So whether you're looking to begin a fulfilling career or you just want to pick up some extra cash with a part-time job, Dunkin Donuts has the right job for you, that is, if you're right for us.
 
We're looking Restaurant Crew Members who are ...
 
  • Not afraid to smile. Our employees are the fuel that helps America run. And it's not just the hot coffee and savory baked goods that do the work – it's the commitment to friendly and attentive customer service shared by everyone from our Managers to our Crew Members.
  • Accountable. Go ahead and call us perfectionists – we consider it a compliment. Our employees have a keen eye for cleanliness and organization, practice responsible cash and register management, and have a commitment to consistency when it comes to the production of high quality food and drink.
  • Forward thinking. Come fuel your future at Dunkin' Donuts. We offer great opportunities for advancement, and many of the people who now manage and own our stores started at the ground floor. Along with this career development opportunity comes competitive wages and an attractive benefits package.
 
So what are you waiting for? If you fit the above criteria – and you have a high school diploma (or equivalent), basic PC skills, and you can read, write and speak English clearly – then we have a great opportunity brewin' for you.

Requirements

 

CREW MEMBER Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

  • Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
  • Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
  • Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

  • Skills -Must be able to fluently speak/read English
  • Capable of counting money and making change -Able to operate restaurant equipment (minimum age requirements may apply) Required Competencies -Guest Focus - anticipate and understand guests' needs and exceed their expectations.
  • Passion for Results - set compelling targets and deliver on commitments.
  • Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.

You are applying for work with a franchisee of Dunkin’ Donuts, not Dunkin’ Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee.  If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees