Auto Glass Technician

Are you a hard worker?

 

Do you prefer to work with your hands?

 

Are you looking for a position where you can learn and grow within the company?

 

Then, we have the position for you! We are looking for someone to consistently perform with the utmost degree of professionalism, thus ensuring all work meets and exceeds company and customer expectations in a safe and efficient manner. Multi-tasking abilities are a must!

 

Areas of Accountability

 

Customer Service

• Explains how work will be performed in order to reassure customers of the Company’s high level of professionalism
• Responds effectively to customer questions and concerns
• Explains all installation and repair warranties to customers
• Encourages customers to provide feedback on product and service quality

 

Windshield Repair and Replacement

• Repairs auto glass to insurance standards, customer expectations and the company’s specifications
• Replaces auto glass to Motor Vehicle Safety Standards
• Follows proper repair and replacement procedures, including cleaning up of the vehicle and work station
• Avoids damage to customer property

 

Work Habits

• Demonstrates the ability and willingness to perform 24-hour emergency replacement and board-up service on an as needed basis
• Completes jobs within the scheduled times
• Completes an appropriate number of jobs daily
• Demonstrates flexibility with regard to job requests and work schedule
• Exhibits enthusiasm and a commitment to teamwork

 

Safety

• Follows company safety policies and procedures, including wearing required personal protection equipment
• Demonstrates safe driving practices
• Ensures work is performed in accordance with state and federal safety regulations

 

Professionalism

• Maintains enthusiasm and friendly nature while interacting with customers, vendors and coworkers
• Maintains a clean work space
• Exhibits a professional image in the areas of personal cleanliness, grooming and company dress standards

 

Working Conditions / Physical Demands:

• Freedom of movement on a regular basis, operating office machines, equipment, and handling light materials and supplies in a typical office environment and shop setting.
• May spend extended periods operating desktop computer, requiring hand-eye coordination and finger dexterity; and communicating face-to-face, on the telephone and in writings.
• Physical activity requires walking, climbing, bending, standing, pushing, pulling, lifting and stooping.
• Must be able to lift a minimum of 25 pounds. 
• Must have a clean background and driving record.

Qualifications

 

Education: High school diploma or equivalent.

 

Experience: Experience is helpful, but not essential; evidence of ability to work well with others.

 

Personal characteristics: Must possess a strong work ethic, interpersonal skills and organizational skills; must be honest and trustworthy with a commitment to satisfy all customer needs.

 

Benefits

 

We offer a competitive benefits package including health, dental, life, ltd and a 401k plan; other voluntary benefits are available.

 

Additional Information

This job description is not intended to be and should not be construed as an al- inclusive list of all the responsibilities, skills or working conditions associated with the position.  While it is intended to accurately reflect the position activities and requirements, Portland Glass reserves the right to modify, add or remove duties and assign other duties as necessary.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed here) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

*Portland Glass is an Equal Opportunity Employer. Women, veterans and minorities are encouraged to apply