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Hours Full-time, Part-time
Location Melville, New York 11747
Melville, New York

About this job

The must haves for this position are:

Candidate must have OUTBOUND CALL EXPERIENCE. It can be blend of inbound but must have the OUTBOUND piece

Experience with Microsoft Excel (formatting, editing, creating a spreadsheet, arranging columns, basic formulas a plus), must have a working knowledge of it

Strong WRITTEN AND VERBAL Communication Skills



Candidate job description:
ABI is looking for a retrieval specialist for their Garden City location. On a day to day basis, this person will be:

Managing approximately 50 cases per day performing outbound and follow up calls to custodians (medical records staff, HR people, attorneys) to request medical records. The Retrieval Specialist will have 5 days to make the call once the order is received and they will be managing anywhere from 300-400 orders in their pipeline)

Escalating calls for resolution if the custodian/facility isn't sending the documentation if there is a discrepancy on the medical records

Upon receiving the medical records via email through PDF, they will be matching it up to the order in the system, checking details are correct like social security numbers and DOBs and attaching them into the case/system

Paying the invoice for their attorney clients through their system

Other clerical duties as needed

MUST have strong data entry and typing




About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.