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About this job

Director of Client Care

Home Instead Senior Care of Mecklenburg County, a dynamic customer-focused, in-home care company with a mission to enhance the lives of seniors & their families, has an immediate opening for a full-time Director of Client Care. The Director of Client Care is expected to perform a variety of duties that relate to the supervision and leadership of a team of client care professionals and to ensure the expectations and goals of the department. The Director of Client Care supervises in-home aides and CNAs, creates and updates the clients’ plans of care and insures the provisions of quality services that meet company goals and expectations as well as franchise and state regulations and standards.

Qualifications:

  • Prefer a licensed RN in good standing with the NC Licensing Board.
  • 3-5 years experience in home care, health care or senior related industry
  • 3-5 years management experience
  • High-level communication and training skills, ability to collaborate in a diverse environment and has a passion for seniors.
  • Excellent problem solving skills and ability to learn new tasks quickly and to adapt to a fast paced environment.
  • Experience in handling client concerns and a strong desire to provide the highest quality of service.
  • Meet or exceed the minimum qualifications for each of the following: criminal background history, motor vehicle driving record, credit history, and drug testing.
  • Must be bondable.
  • Must be at least 21 years of age.
  • Must hold a valid drivers’ license.

Offering competitive salary with bonus opportunities & benefits. Please e-mail resume & cover letter to les@homeinsteadcharlotte.com. Only resumes with cover letters customized for this position will be considered.

Each Home Instead franchise is independently owned and operated.