Cashier - Full-time / Part-time

A Restaurant cashier has the greatest perceived responsibility – direct guest contact.

This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest – all with a great attitude and a smile. A Restaurant cashier has the greatest perceived responsibility – direct guest contact. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures.

The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest – all with a great attitude and a smile.

Essential Duties and Responsibilities:

• Ensure that each guest has a positive, long lasting impression of the Wingstop experience 
• Ensure that safe handling procedures are followed at all times 
• Immediately notify the Manager on Duty of all safety, sanitation or employee issues 
• Up-to-date knowledge of all product and procedural changes 
• Direct all guest complaints to the Manager on Duty 
• Open and/or close the Restaurant 
• Assist all other positions when necessary 
• Step in for Manager to oversee all aspects of restaurant management 
• Greet all guests in a timely manner (3-5 seconds) 
• Handle all orders and inquires 
• Properly ring in all sales through the POS/register system 
• Ask for add-on sales 
• Collect payment 
• Verify if the proper age requirements are met of all guests requests that involves alcoholic beverages 
• Resolve low level guests issues with efficiency and a good attitude 
• Keep the counter clean and stocked 
• Clean the tables, chairs, doors, windows and dining room floor 
• Maintain front trash can; clean exterior and empty trash cans 
• Maintain bathrooms; clean and stock 
• Restock front beer cooler 
• Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products 
• Ability to work independently or minimum supervision

Team Focus

• Brings issues or concerns to the attention of the supervisor; is willing to ask for help. 
• Identifies and introduces new ideas and solutions to create efficiency in the operation. 
• Represents the brand and department in a professional and polished manner at all times.

Essential Skills:

• Guest service mentality; has a genuine desire to serve the guests 
• Maintains a calm, tactful demeanor when dealing with difficult situations 
• Manages multiple projects and timelines with a sense of urgency and follow through 
• Well organized and detail oriented  Ongoing learner; exhibits insatiable curiosity and an interest in self improvement 
• Has an outgoing personality 
• Strong work ethic

The Minimum Age for this Position is 18 Years Old

A Restaurant cashier has the greatest perceived responsibility – direct guest contact.

This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest – all with a great attitude and a smile. A Restaurant cashier has the greatest perceived responsibility – direct guest contact. This position is critical to Wingstop Restaurants; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures.

The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest – all with a great attitude and a smile.

Essential Duties and Responsibilities:

• Ensure that each guest has a positive, long lasting impression of the Wingstop experience 
• Ensure that safe handling procedures are followed at all times 
• Immediately notify the Manager on Duty of all safety, sanitation or employee issues 
• Up-to-date knowledge of all product and procedural changes 
• Direct all guest complaints to the Manager on Duty 
• Open and/or close the Restaurant 
• Assist all other positions when necessary 
• Step in for Manager to oversee all aspects of restaurant management 
• Greet all guests in a timely manner (3-5 seconds) 
• Handle all orders and inquires 
• Properly ring in all sales through the POS/register system 
• Ask for add-on sales 
• Collect payment 
• Verify if the proper age requirements are met of all guests requests that involves alcoholic beverages 
• Resolve low level guests issues with efficiency and a good attitude 
• Keep the counter clean and stocked 
• Clean the tables, chairs, doors, windows and dining room floor 
• Maintain front trash can; clean exterior and empty trash cans
• Maintain bathrooms; clean and stock
• Restock front beer cooler
• Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products
• Ability to work independently or minimum supervision

Team Focus

• Brings issues or concerns to the attention of the supervisor; is willing to ask for help.
• Identifies and introduces new ideas and solutions to create efficiency in the operation.
• Represents the brand and department in a professional and polished manner at all times.

Essential Skills:

• Guest service mentality; has a genuine desire to serve the guests
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Manages multiple projects and timelines with a sense of urgency and follow through
• Well organized and detail oriented ? Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Has an outgoing personality
• Strong work ethic