Associate Bike Mechanic - Summer Seasonal 2017 - Full Time and Part Time - Northstar, CA

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Northstar is now seeking Experienced Bike Mechanics for our summer season!

Our Bike Mechanics are responsible for assisting in store service operations, to expertly provide quality tune-ups and repairs, building bikes and offer a world-class customer experience, contributing to the success of the team and the entire company.

Responsibilities include (but are not limited to):

• Interface with the customer to assess service needs
• Inspect, repair, and service customers' bicycles
• Assist in generating bike and accessory sales
• Complete accurate work order paperwork and prioritize work orders in an expedient manner
• Serve as a knowledgeable resource to customers
• Demonstrate a professional standard of customer service
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Communicate with store management to achieve a seamless customer experience and maximize profitability

Qualifications:
 

• Minimum of 2 years bike mechanic experience in a retail store
• Previous experience with various bike components, service tools, and machinery
• Passion for cycling / bicycles
• Ability to build all levels of bikes from the box to a safe, ride ready bike
• Ability to stand and move in an active, team-oriented environment for extended periods
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English
• Basic computer skills
• Commitment to exceptional customer service
• Ability to work a  flexible schedule; including nights, holidays and weekends

What’s in it for you?

• Free EPIC Pass to all of our resorts; Beaver Creek, Vail, Keystone, Breckenridge, Park City, Northstar, Heavenly, Kirkwood, Mt. Brighton and Afton Alps
• Discounted tickets to Arapahoe Basin
• Discounted lodging at our Rock Resort Properties starting at $85/night
• 50% off Colorado Mountain Express transportation
• Food and beverage discounts at mountain dining locations
• Retail discounts at Vail Resorts Retail stores
• 10-25% off  at our Starbucks locations
• Unique events! Including concerts, employee meals, employee activities, pro competitions!

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.”

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 137500