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Technical/Member Support
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Irving, TX Irving, Texas |
About this job
CHAT WITH A RECRUITER NOW (7:30-5:30)
GO TO THIS LINK (OR COPY AND PASTE TO YOUR BROWSER) https://www.flashrecruit.com/user/JodyNorthcutt
Immediate need for a Technical Member Support Center Specialist Irving
Tier 1 Support Monday thru Friday $18.00
If you possess excellent communication skills, both verbal and written, detail oriented and have the ability to learn new software systems this opportunity may be for you. You also must be analytical, organized, and able to prioritize and work independently.
Duties Include:
Assist members with password reset issues via phone.
Provide website support to members via phone, email or chat.
Keep records of member interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken in CRM tool.
Provide support to members via troubleshooting of issues.
Provide product and service information for members by researching multiple databases for resolution.
Communicate and coordinate with customers, members, field teams, business partners, distributors and suppliers to resolve issues in a timely manner.
GO TO THIS LINK (OR COPY AND PASTE TO YOUR BROWSER) https://www.flashrecruit.com/user/JodyNorthcutt
Immediate need for a Technical Member Support Center Specialist Irving
Tier 1 Support Monday thru Friday $18.00
If you possess excellent communication skills, both verbal and written, detail oriented and have the ability to learn new software systems this opportunity may be for you. You also must be analytical, organized, and able to prioritize and work independently.
Duties Include:
Assist members with password reset issues via phone.
Provide website support to members via phone, email or chat.
Keep records of member interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken in CRM tool.
Provide support to members via troubleshooting of issues.
Provide product and service information for members by researching multiple databases for resolution.
Communicate and coordinate with customers, members, field teams, business partners, distributors and suppliers to resolve issues in a timely manner.
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