Manager Behavioral Health - Field-based - Warwick, RI

You're looking for something bigger for your career. How about inventing the future of health care? UnitedHealthcare is offering an innovative new standard for care management. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Our growth is fueling the need for highly qualified professionals to join our elite team. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Join us. Take this opportunity to start doing your life's best work. (sm) What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You will work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.
This position has responsibility for oversight of the Behavioral Health Care Advocate team which is field based for Optum in Rhode Island.
Primary Responsibilities: 


Manages and is accountable for clinical behavioral health professional employees and / or supervisors

Sets team direction, resolves problems and provides guidance to members of own team 

Adapts departmental plans and priorities to address business and operational challenges

Influences or provides input to forecasting and planning activities

Monitors, manages and controls operational and performance metrics in conjunction with established program value targets

Develops solutions to address new, often complex customer requirements that address operational, clinical and customer needs 

Ensures audits are conducted, standards are met, successful outcome are achieved

Reviews operational and performance metrics regularly and partners with direct supervisor in driving action plan development and execution

Collaborates across the organization including with Medical, Site Directors, senior leaders and other stakeholders

Participate in monthly meetings

Required Qualifications:


Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, or Licensed Ph.D., or an RN with 2 or more years of experience in behavioral health

2 years post-Masters experience in a related mental health environment

2 to 3 years of people management experience

Clinical Licensure must be active, current, and unrestricted for the State of Rhode Island

Proficient Microsoft skills (Word, Excel, Outlook)

Access to high speed internet for home office set up and a dedicated work space at home

Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area

Ability to adapt well to an ever-changing and dynamic work environment

Experience working with a variety of populations within the community
Preferred Qualifications:

CCM (Certified Case Manager) is preferred, if you don't possess this certification you must obtain within your first 2 years of employment
Dual diagnosis experience with mental health and substance abuse

Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients

Experience working with Medicaid and low - income populations

Case Management experience

Managed Care experience

Field based experience

Ability to coach, develop and mentor a team that is field-based

Demonstrate and embrace UHG values
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
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