The job below is no longer available.
You might also like
in Elizabeth, IN
$78,446.00 - $93,323.00Verified per year Harrison Springs Health Campus • 3d agoUrgently hiring 11.6 mi Use left and right arrow keys to navigate- $18
est. per hour - SPECTRUM • 3d ago
Urgently hiring 15.2 mi Use left and right arrow keys to navigate - $38
est. per hour Lutheran Immigration and Refugee Service • 5h agoUrgently hiring 14 mi Use left and right arrow keys to navigate - $25
est. per hour Sysco • 17h agoUrgently hiring 14 mi Use left and right arrow keys to navigate
Supervisor- Total Rewards
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Elizabeth, IN Elizabeth, Indiana |
About this job
Job Summary: Ensures the effective and efficient operation of the Total Rewards Center. Also, supervises the operations and personnel of the Cage on assigned shift and in compliance with Indiana Gaming Commission rules and Company policy. Provides excellent guest service to all guests, and serves as a positive role model for the department and the property.
Qualifications: High school diploma or equivalent required. Previous supervisory experience preferred with a minimum one to two years experience within a casino player's club or related field required. Qualified candidates must have good analytical, problem-solving, critical thinking and decision making skills. Excellent communication skills (oral and written) and interpersonal skills required. Must be able to lead and develop a team, and have a professional appearance.
Essential Job Functions:
* Supervises the Total Rewards or Cage operations and personnel on assigned shift.
* Maintains compliance with IGC regulations, internal control submissions and department policy and procedure.
* Ensures customer service standards are exceeded at all times and all departmental personnel are committed to excellence in the performance of their assigned duties.
* Coaches direct reports in the pertinent skills of operations and administration. Promotes effective utilization of equipment and manpower. Ensures staffing levels are adequate to cover business demands and Company assets are protected.
* Sets high personal standards for performance and encourages others to do the same.
* Works at the Total Rewards counter to assist guests with information and promote the benefits of the Total Rewards Program.
* Enters data into CMS ensuring accuracy on all accounts.
* Maintain confidentiality of all matter regarding guest, team members and the business operation.
* Stays up to date on all aspects of property promotions and communicates information to both guests and team members.
* Proactively recognizes, rewards and celebrates outstanding examples of employee performance. Is present and actively participates in buzz sessions.
* Counsels, guides and instructs assigned personnel in the performance of their duties.
* Ensures the integrity and overall accuracy of the Cage department including the daily reconciliation, monitoring of variances and reporting of all variances in excess of $500, are prepared timely and accurately in accordance with internal control submissions.
* Communicates and verifies cash reserves daily and places bank orders as necessary.
* Monitors inventory and makes deposits of excess coin and currency. Verifies bank deposits daily.
* Assists with shift closings and reconciliations.
* For transactions that originate in Total Rewards but require completion, redemption, or payment at the Cage -- the individual that executes the transaction at the Cage shall not be the same individual that handled the transaction at Total Rewards.
* Serves as a role model to all employees at all time.
* Other duties as assigned.
Qualifications:
Physical, Mental and Environmental Demands:
* Able to work flexible days and hours.
* Must be able to work weekends and holidays.
* Must be able to read, write, speak and understand English.
* Must be able to stoop, bend, kneel, twist, turn, push, pull, grasp, tear, sort, and type.
* Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator.
* Must be able to work standing for long periods of time with frequent standing in one location.
* Must be able to work in an environment containing second hand smoke, dust, loud noises, and bright lights.
* Must be able to work under pressure, handle long guest lines, customer demands and complaints.
Certificates, Licenses, Registrations: Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission.
Horseshoe Southern Indiana is the world's largest riverboat casino with over 90,000 square feet of gaming action. We are located just 20 minutes from downtown Louisville, Kentucky and situated in Elizabeth, Indiana (Harrison County). The property is just 10 minutes south of New Albany, Indiana on Hwy 111.
Caesars Entertainment/Horseshoe So. Indiana is an Equal Opportunity Employer.
'GREAT OPPORTUNITIES FOR GROWTH' -- Stick with Caesars Entertainment and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Caesars Entertainment helps you get where you want to be. With programs such as referral bonuses, tuition reimbursement, 401-k, company-wide internal transfer opportunities, you'll have every opportunity to turn your job into something more.
Qualifications: High school diploma or equivalent required. Previous supervisory experience preferred with a minimum one to two years experience within a casino player's club or related field required. Qualified candidates must have good analytical, problem-solving, critical thinking and decision making skills. Excellent communication skills (oral and written) and interpersonal skills required. Must be able to lead and develop a team, and have a professional appearance.
Essential Job Functions:
* Supervises the Total Rewards or Cage operations and personnel on assigned shift.
* Maintains compliance with IGC regulations, internal control submissions and department policy and procedure.
* Ensures customer service standards are exceeded at all times and all departmental personnel are committed to excellence in the performance of their assigned duties.
* Coaches direct reports in the pertinent skills of operations and administration. Promotes effective utilization of equipment and manpower. Ensures staffing levels are adequate to cover business demands and Company assets are protected.
* Sets high personal standards for performance and encourages others to do the same.
* Works at the Total Rewards counter to assist guests with information and promote the benefits of the Total Rewards Program.
* Enters data into CMS ensuring accuracy on all accounts.
* Maintain confidentiality of all matter regarding guest, team members and the business operation.
* Stays up to date on all aspects of property promotions and communicates information to both guests and team members.
* Proactively recognizes, rewards and celebrates outstanding examples of employee performance. Is present and actively participates in buzz sessions.
* Counsels, guides and instructs assigned personnel in the performance of their duties.
* Ensures the integrity and overall accuracy of the Cage department including the daily reconciliation, monitoring of variances and reporting of all variances in excess of $500, are prepared timely and accurately in accordance with internal control submissions.
* Communicates and verifies cash reserves daily and places bank orders as necessary.
* Monitors inventory and makes deposits of excess coin and currency. Verifies bank deposits daily.
* Assists with shift closings and reconciliations.
* For transactions that originate in Total Rewards but require completion, redemption, or payment at the Cage -- the individual that executes the transaction at the Cage shall not be the same individual that handled the transaction at Total Rewards.
* Serves as a role model to all employees at all time.
* Other duties as assigned.
Qualifications:
Physical, Mental and Environmental Demands:
* Able to work flexible days and hours.
* Must be able to work weekends and holidays.
* Must be able to read, write, speak and understand English.
* Must be able to stoop, bend, kneel, twist, turn, push, pull, grasp, tear, sort, and type.
* Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator.
* Must be able to work standing for long periods of time with frequent standing in one location.
* Must be able to work in an environment containing second hand smoke, dust, loud noises, and bright lights.
* Must be able to work under pressure, handle long guest lines, customer demands and complaints.
Certificates, Licenses, Registrations: Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission.
Horseshoe Southern Indiana is the world's largest riverboat casino with over 90,000 square feet of gaming action. We are located just 20 minutes from downtown Louisville, Kentucky and situated in Elizabeth, Indiana (Harrison County). The property is just 10 minutes south of New Albany, Indiana on Hwy 111.
Caesars Entertainment/Horseshoe So. Indiana is an Equal Opportunity Employer.
'GREAT OPPORTUNITIES FOR GROWTH' -- Stick with Caesars Entertainment and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Caesars Entertainment helps you get where you want to be. With programs such as referral bonuses, tuition reimbursement, 401-k, company-wide internal transfer opportunities, you'll have every opportunity to turn your job into something more.
Your Privacy Choices