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in West Hills, CA

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Hours Full-time, Part-time
Location 22915 Victory Blvd
West Hills, California

About this job

Company Name: Ralphs
Position Type: Employee
FLSA Status: Non-Exempt

 

 

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:
  • Adhere to all local, state, federal laws, safety and food safety regulations, and Company guidelines.
  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Offer product samples to help customers discover new items or products they inquire about.
  • Inform customers of Drug GM specials.
  • Recommend Drug GM items to customers to ensure they get the products they want and need.
  • Review "sell by" dates and take appropriate action.
  • Label, stock and inventory department merchandise.
  • Execute CAO and Key Retailing Programs and maintain sales floor and backroom standards.
  • Perform Price Changes and ensure overall price integrity.
  • Ability to bend, squat, kneel, and lift/carry objects up to 50 pounds throughout shift.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Operate equipment safely and efficiently.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Report all safety risks or issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
  • 18 years of age
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience
  • Retail experience
  • Second language (speaking, reading and/or writing)

 

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Overnight

Regions: West

 

States: California
Keywords:

Jobs at Ralphs: At Ralphs, our people make us who we are. They are more than just our associates, they’re part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Ralphs is always looking for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Ralphs, we invite you to complete an online application today.

 

Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of in 35 states and the District of Columbia.  Kroger and its subsidiaries operate an expanding ClickList offering – a personalized, order online, pick up at the store service – in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States.  Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 

 Posting Notes:  CA || West Hills || 22915 Victory Blvd || 91307 || Ralphs || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None