The job below is no longer available.
You might also like
in Joplin, MO
- $1,952
Verified per week Travel Nurse Across America • 8h agoUrgently hiring 2.4 mi Use left and right arrow keys to navigate - $1,952
Verified per week Travel Nurse Across America • 8h agoUrgently hiring 2.4 mi Use left and right arrow keys to navigate 
$31est. per hour Integrity Home Care & Hospice • 3d agoUrgently hiring 2.4 mi Use left and right arrow keys to navigate- $2052
Verified per week Nomad Health • 5d agoUrgently hiring 2.4 mi Use left and right arrow keys to navigate - $2052
Verified per week Nomad Health • 5d agoUrgently hiring 2.4 mi Use left and right arrow keys to navigate
RN-Mercy Access
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Joplin, MO Joplin, Missouri |
About this job
Overview
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Responsibilities
Communicates effectively with internal and external team to facilitate ease of accepting referrals to the ED or Direct Admissions.Ensures calls are answered in a timely manner in a cordial, courteous and helpful way consistent with Mercy's Service Standards. Documents in EHR or other method for accurate documentation of plan for referral acceptance or alternative plan. Ensures audio recording of calls for future reference. Communicates with referring facilities physicians/providers regarding the referral process for ease of transfer or admission. Assures compliance with hospital policies and procedures.
Actively listens to Physician/provider needs and effectively responds with appropriate and timely action in accordance with policies and procedures. Facilitates timely acceptance of referrals and completely closes the loop with communication to all stakeholders. Executes excellent communication when working with all levels of personnel and contacts both in-person and on the telephone. Maintains patient privacy and confidential hospital/patient information. Presents self, position and Mercy appropriately to patients, visitors, providers and co-workers at all times. Performing other duties as assigned.
Actively participates in evaluation of clinical care and utilization of resources against current standards. Applies admission criteria for appropriate level of care. Documentation to include but not limited to referrals, time to acceptance of referrals, providers and facilities referring, type and service. Monitors metrics to measure successful goal achievement. Maintains knowledge of EMTALA and maintains regulatory compliance.
Develops/maintains internal and external physician/provider relationships for the areas served. Clothing and badge and attending to personal hygiene to maintain a clean, well-groomed appearance consistent with Mercy dress code. Business attire may be necessary at times. Assures the delivery of a Mercy experience for the patient, family and referring facility as measured by high satisfaction feedback. Provides customer service and effective complaint resolution.
Qualifications:
We're all unique pieces of a puzzle at Mercy, connected together to create a beautiful picture of health. And being the perfect fit for your role requires a specific set of qualifications that you'll bring with you:
Licensure: RN Registered Nurse in Missouri, or Nurse Compact State LicenseExperience: 3-5 years experience in hospital clinical setting that included physician/provider interaction preferred. Well-developed communication and influence skills.Certifications: BLS Basic Life Support to be current before the end of the orientation period.
We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a "top 100 places to work." We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care -- that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Responsibilities
Communicates effectively with internal and external team to facilitate ease of accepting referrals to the ED or Direct Admissions.Ensures calls are answered in a timely manner in a cordial, courteous and helpful way consistent with Mercy's Service Standards. Documents in EHR or other method for accurate documentation of plan for referral acceptance or alternative plan. Ensures audio recording of calls for future reference. Communicates with referring facilities physicians/providers regarding the referral process for ease of transfer or admission. Assures compliance with hospital policies and procedures.
Actively listens to Physician/provider needs and effectively responds with appropriate and timely action in accordance with policies and procedures. Facilitates timely acceptance of referrals and completely closes the loop with communication to all stakeholders. Executes excellent communication when working with all levels of personnel and contacts both in-person and on the telephone. Maintains patient privacy and confidential hospital/patient information. Presents self, position and Mercy appropriately to patients, visitors, providers and co-workers at all times. Performing other duties as assigned.
Actively participates in evaluation of clinical care and utilization of resources against current standards. Applies admission criteria for appropriate level of care. Documentation to include but not limited to referrals, time to acceptance of referrals, providers and facilities referring, type and service. Monitors metrics to measure successful goal achievement. Maintains knowledge of EMTALA and maintains regulatory compliance.
Develops/maintains internal and external physician/provider relationships for the areas served. Clothing and badge and attending to personal hygiene to maintain a clean, well-groomed appearance consistent with Mercy dress code. Business attire may be necessary at times. Assures the delivery of a Mercy experience for the patient, family and referring facility as measured by high satisfaction feedback. Provides customer service and effective complaint resolution.
Qualifications:
We're all unique pieces of a puzzle at Mercy, connected together to create a beautiful picture of health. And being the perfect fit for your role requires a specific set of qualifications that you'll bring with you:
Licensure: RN Registered Nurse in Missouri, or Nurse Compact State LicenseExperience: 3-5 years experience in hospital clinical setting that included physician/provider interaction preferred. Well-developed communication and influence skills.Certifications: BLS Basic Life Support to be current before the end of the orientation period.
We'll Support You at Work and Home
Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a "top 100 places to work." We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills.
What Makes a Good Match for Mercy
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care -- that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.