Help Desk Support- West Fargo, ND - Full-time / Part-time

Job DescriptionDo you have IT experience or education? Are you looking for a customer service related position? If so, Kelly Services has the opportunity for you! Kelly Services is currently seeking qualified candidates for a Help Desk Support opportunity in West Fargo, ND. Hours are 8am-5pm Monday through Friday. Pay is $14/hr.Job Duties:- Providing support to clients via phone and email- Logging customer calls into Call Center system to analyze data for improved customer service- Providing dealer support to include order tracking, order entry, verifying contract prices for individual customer contract, etc.- Identifying, researching, and resolving technical problems such as password resets, updating data in systems, resolving error messages- Escalating issues to third party vendors for data problems beyond first level fixes- Other duties as assignedQualifications: - Excellent customer service skills- Experience or education in IT or Help Desk preferred - Strong written and verbal communication skills- Proficiency in Microsoft Office and Outlook- Strong typing skills- Bachelor's Degree OR enrolled in classes towards a Bachelor-s DegreeFor immediate consideration, apply by calling 701-281-4850 or sending your resume to 4611@kellyservices.com with "Help Desk" in the subject line. You can view all of our career opportunities online at www.kellycareernetwork.com. Let us help advance your career today!Why Kelly?At Kelly Services®, we work with the best. Our clients include 99 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly® annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.As a Kelly Services candidate you will have access to numerous perks, including:-Exposure to a variety of career opportunities as a result of our expansive network of client companies -Career guides, information and tools to help you successfully position yourself throughout every stage of your career-Access to more than 3,000 online training courses through our Kelly Learning Center-Weekly pay and service bonus plans-Group- rate insurance options available immediately upon hire**Available for purchase and administered by a designated third-party vendorKelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce. Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]