CLIENT CARE COORDINATOR - Full-time / Part-time

CLIENT CARE COORDINATOR (LPN or Equivalent Experience)
HOME INSTEAD SENIOR CARE – BEAVERTON OFFICE
 

ABOUT HOME INSTEAD
What if there were a job where you could learn, laugh, and love? At Home Instead Senior Care, we support seniors to live happy, healthy lives in their own surroundings. Whether our clients live in their own homes or in retirement or assisted living, Home Instead’s mission is to enhance the lives of aging adults and their families.

BEAVERTON HOME INSTEAD COMPANY CULTURE – NOT JUST A JOB
-We work as an inter-disciplinary team to deliver personalized service to our clients and their families.
-We communicate with empathy, integrity, and respect. We operate from a platform of defined values and keep ourselves accountable to adhere to those values.
-We have a family friendly business philosophy that balances the personal well-being of employees with business objectives.
-We have cultivated a work atmosphere that encourages growth and learning and supports you to be your best, both professionally and personally.
-We are grateful to be an industry leader, not just in the Portland area, but throughout North America. The TV ads will warm your heart!

POSITION OVERVIEW
The client care coordinator serves as a primary contact for our senior clients and their family members at all stages of the service relationship. The client care coordinator reports directly to the client services manager and offers critical insights to improve our service delivery.

Some of the functions are conducting pre-service assessments, developing and implementing service plans, managing safety and risk in clients’ homes, and performing regular in-home quality assurance visits.

You must be a licensed driver with current insurance as the job involves many home visits with our clients throughout Beaverton, Tigard, Tualatin, and Sherwood. On-the-job mileage is reimbursed.

EXPERIENCE, SKILLS, and TRAITS

-Licensed Practical Nurse (LPN) or Equivalent Experience: The client care coordinator works closely with our RN to deliver medication servcies to clients. Duties involve receiving med orders from doctors, setting up medication administration records, and loading pill boxes. Besides being confident in your knowledge of medications, you must be organized, have good time management, be a critical thinker, and have a strong working memory. 

-Communication Skills: A strong ability with written and spoken language are keys to effectively coordinating with office staff, CAREGivers, clients, and client representatives.

-Persuasive Skills: Pre-service assessments are opportunities to engage families, determine their needs, and if appropriate, influence them toward the solutions we provide. A high percentage of your pre-service consultations should result in new client service.

SCHEDULE, COMPENSATION, AND BENEFITS:
-This full-time position of 40 hours per week (8am to 5pm, with 1-hour lunch).
-$17 to $22 per hour based on experience, credentials, and fit.
-$2,000 available per year in performance bonuses.
-Highly supported 90-day training period.
-Major medical health insurance through Kaiser
-401k retirement plan with 4% company match
-Paid holidays
-Paid time off
-Data plan discounts with Verizon and Sprint
-Supplemental AFLAC and other benefits

NEXT STEPS:

1. Please click on "Apply Now" button below or go to: https://tigardor.in-home-care-jobs.com/x/apply/a23t5csgeljp
2. Please enter your contact information, upload your resume, and submit a cover letter explaining why you feel you may be a good fit for the job.
3. Within a few days, we will contact you for a phone or in-office interview, or you will receive other communication from us via email.

Thank you for your time and attention. We are excited to meet you!

Each Home Instead franchise is independently owned and operated.