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in San Tan Valley, AZ

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Hours Full-time, Part-time
Location San Tan Valley, AZ
San Tan Valley, Arizona

About this job

Room Service Associate for Full Time 40 hr/week shift

for Banner Ironwood Medical Center

and Banner Goldfield Medical Center

You belong at Banner Ironwood and Banner Goldfield Medical Centers - Life made better!

Our dynamic work environment promotes quality, skill, & compassion to direct patient care. Our two facilities share in leadership and staff, to bring excellent patient care, and career opportunities, to the southeast valley area.

You are joining a winning Team:

* 2016, 2015, 2014 Banner's Best Awards for Sustained Performance, Customer Experience, Strategic Growth, and Staff Responsiveness.

* 2014, 2013 taking the Banner Best of the Best Awards, demonstrating consistent, overall high strategic performance!

Shift is varied AM & PM plus weekends. Banner Goldfield shifts are 3 each 12 hour shifts 630am-630pm cooking, cleaning, stocking and patient interaction Banner Ironwood shifts are 8 hours each and are either 6am-230pm or 1130am-8pm with patient interaction, tray line, prepping and stocking.

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About Banner Ironwood Medical Center

Banner Ironwood Medical Center is committed to meeting the ever-changing needs of the southeast communities of metropolitan Phoenix. Our first patient tower has 47 beds, including eight LDR rooms and can accommodate up to 86 beds when fully equipped. We also feature a full service emergency department, four surgical suites and medical imaging services. With our 80-acre campus, more than 500 beds and supporting health services could be built on our site. This means an exceptional opportunity for you to establish a career where the potential for growth is limitless.

About Banner Health

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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Job Summary

This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

Essential Functions

* Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.

* Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.

* Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.

* Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.

* Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.

* Maintains food handling and sanitation standards to meet licensing agency requirements.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge. Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through 1 - 2 years of related experience.

The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

Preferred Qualifications

Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.