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in Wise, VA

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Hours Full-time
Location Woodland Drive
Wise, Virginia

About this job

Our Unit Director (Restaurant Manager or General Manager) is responsible for all aspects of the restaurant operation including Quality/Service/Cleanliness, maintaining excellent guest relationships, hiring, developing and retaining best-in-class team members. Responsible for meeting restaurant financial objectives, forecasting sales and food production, labor scheduling & deployment, cash control, analyzing variances and initiating corrective actions. 

Serves as a role model for Bojangles' Core Values, Servant Leadership and is actively engaged as Brand Ambassador within the community.  Ensures the restaurant operation is in compliance with all local jurisdictional/federal and regulatory compliance standards.

Job Duties and Responsibilities:

  • Model servant leadership by communicating our Vision and Values through actions, examples, and daily performance. 
  • Ensure Quality/Service/Cleanliness standards are maintained at all times.  Takes corrective action immediately on any deficiencies in order to protect the Brand.
  • Ensure Food Safety systems and processes are understood, implemented, and in compliance in order to protect our guests and meet jurisdictional requirements and Bojangles’ standards.
  • Understand and analyze restaurants financial performance responsibilities.  Develop action plans to improve financial, sales, and profit opportunities.
  • Utilize systems and processes (Learn Upon, POCs, Training Guides/DVDs, and Performance Reviews) to ensure ongoing training and development.
  • Assess and address staffing levels utilizing Hiring Manager and recruiting platforms to improve retention.
  • Maintain operational efficiencies through effective use of planning, organizing, labor deployment, time management, and sales forecasting.
  • Communicate and uphold company safety and security policies and procedures including cash management.
  • Identify and facilitate public relations and marketing initiatives/strategies to grow a customer base and develop customer loyalty.
  • Administer H.R. policy compliance to maintain company standards meeting government regulations (IE: EEOC, CPI, OSHA, E-Verify, Shareholding Laws, etc.) and satisfying all legal requirements. 
  • Identify facility and equipment maintenance issues and take appropriate action to correct deficiencies and needs.  Perform/assign daily maintenance and cleaning activities as required.  

Benefits:

  • Competitive base salary
  • Excellent bonus program
  • 401K (company matching)
  • Industry leading comprehensive insurance programs including:  
    • Medical, Dental, Vision, 
    • Life Insurance and Long term and Short term Disability (company paid)
  • Great vacation plan
  • Paid Holidays
  • Outstanding training program (throughout career)
  • Scholarship program for eligible Employees and/or family members

EOE/Drug Free Workplace • Successful Completion of Background Check Required