Assistant Manager - Full-time / Part-time

• Manage the restaurant in the absence of the General Manager (GM)
• Comply with and ensure Company policies and procedures are upheld by the team at all times
• Complete all daily management and shift operations procedures
• Assist in conducting team and daily pre-shift meetings
• Responsible for food quality, food safety, service and cleanliness throughout shift
• Work the Expo position during shifts to ensure fast, friendly, high energy service, while performing quality control checks and driving thru-put
• Work shoulder-to shoulder with employees; provide training, coaching and frequent feedback; and on occasion work non-management roles when staffing constraints require
• Identify and delegate responsibilities to the team to drive goals and service excellence
• Consistently monitor operations and make adjustments as needed to achieve/exceed goals and expectations
• Proactively solicit customer feedback and address concerns in a professional, timely manner
• Support GM with identifying people needs, including but not limited to; selection, assisting with interviews, facilitating orientation and leading/overseeing new hire training
• Demonstrates respect for individual employees and shows appreciation for their efforts and contributions
• Lead and manage one or more areas of the business, including but not limited to; back of house operations, front of house operations, and service operations
• Consistently evaluate operations effectiveness to identify any issues and opportunities for improvement
• Other duties as assigned by the General Manager or Area Coach

Job Requirements
* At least 18 years of age and earned a High School diploma or GED
* 2 or more years of management experience, preferably in the restaurant industry managing a team of 15 or more employees at a time, interacting frequently with customers, and coaching employees to assume increasingly challenging roles
* Available to work flexible hours including early mornings, evenings, weekends and/or holidays, as well as work weeks that may at times exceed 40 hours
* Passionate about food, service and people
* Attention to detail and focused on getting the job done the right way always
* Ability to understand and follow specific recipes, processes and systems with precision and consistency
* Possesses strong organizational skills and can effectively prioritize needs (solid multitasker)
* Thrives in a fast paced, high pressure environment
* Understands their success is ultimately dependent on that of their teams
* Able take direction as well as delegate tasks accordingly
* Demonstrates strong interpersonal communication skills; able to easily interact with diverse employees, bilingual (English/Spanish) a plus
* Comfortable with computers, email and mobile technology as well as point of sale systems and reporting
* Able to lift and carry at least 60 lbs. and stand for 8 plus hrs.
* Proof of valid driver's license


Additional Information
The Assistant Manager exemplifies Cafe Rio's culture and values: We Lead with Integrity, It's All about the Food, and We Deliver our One of a Kind Food with Energy. Our Assistant Managers are responsible for executing restaurant operations, ensuring food safety and quality, providing exceptional customer service and effectively setting up team members for success. The Assistant Manager reports to a General Manager (GM) and manages the restaurant in the GM's absence.