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Hours Full-time, Part-time
Location South Portland, ME
South Portland, Maine

About this job

Overview

Position Summary: A Store Associate is a position responsible for supporting the Store Leadership Team in achieving all Company goals and initiatives. The Store Associate represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Store Associate has a direct reporting relationship to the Store Leadership team.

Responsibilities

Key Accountabilities:

* Aware of customer activity and responds with a sense of urgency, prioritizing assisting customers over other tasks

* Greets and acknowledges customers while providing the appropriate level of service

* Exercises sound judgment in effectively addressing customer concerns

* Demonstrates exceptional selling skills

* Provides fast, friendly and accurate service at the service desk while educating customers on the benefits of the PLACE Card

* Maintains appropriate stock levels and ensures that all sizes and styles are represented

* Follows Company standards of merchandise presentation, signage and display

* Embraces responsibility of assigned tasks

* Supports maintaining a clean, organized and efficient stockroom while adhering to TCP standards and safety requirements

* Performs daily housekeeping duties to TCP standard

* Guarantees Company assets by ensuring adherence to all Loss Prevention procedures

* Proactively contributes to creating a team atmosphere that is flexible and enjoyable

* Constructively shares suggestions, ideas and concerns with appropriate Store Leadership

* Exhibits flexibility by working as member of stock team, if necessary

Qualifications

Education and Experience:

* Retail experience preferred

Business Knowledge and Critical Skills:

* Demonstrated time management and organizational skills

* Demonstrated passion for customer service

* Ability to work in a team environment

* Attention to detail and ability to prioritize tasks

* Ability to work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend and call-in shifts

* Ability to