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Customer Service
| Hours | Full-time, Part-time |
|---|---|
| Location | Benton Harbor, Michigan 49022 Benton Harbor, Michigan |
About this job
Aerotek is seeking qualified candidates for a Customer Service Representative position with a world reknowned company in Benton Harbor. Candidates will interact with customers and are responsible for answering questions in addition to resolving concerns/problems associated with appliances. You will have an opportunity to earn commission based bonuses through various sales opportunities. Great performance earns you the opportunity to earn pay increases every three months during your first year. In addition eligibility to apply for a permanent position is available. You will be much more than part of a Call Center, you'll be a Care Expert who helps retain and grow the customer base!
This is a contract to hire position - $10 per hour with paid training
Candidates must have open availability from 7:00 am - 10:00 pm seven days per week
Contractors will be working five days and 40 hours per week. Schedules can change every 90 days, prior to the schedule change contractors will be given a two week notice. Part time positions are available for those who are still in school. A school schedule must be provided for this opportunity
Schedule availability is based off of business needs and contractor performance.
The first two and a half weeks will be classroom training where contractors will learn system navigation and product knowledge.
Upon graduating training, contractors will be transitioned to the Applied Learning Zone where they will continue to have support from leads, mentors, and supervisors.
Required Skills:
- STRONG WRITTEN AND VERBAL COMMUNICATION SKILLS
- STRONG PROBLEM SOLVING SKILLS
- CUSTOMER SERVICE SKILLS
- SALES
- COMPUTER SKILLS
- DATA ENTRY PLUS
- CALL CENTER ENVIRONMENT
- TAKING INBOUND CALLS
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.