Service Coordinator - Full-time

 Home Instead Senior Care provides in-home care to seniors living in Southwest Allegheny and Washington Counties.  Our main office located in Bethel Park (across from South Hills Village Mall) has a Service Coordinator opportunity available.   

We are looking for someone who is able to... 

ORGANIZE themselves and their tasks!
You must be able to multi task, have energy to keep up with the pace and not get flustered when multiple calls/requests come in at same time.

Maintain a POSITIVE outlook!
Let's face it, sometimes working with human beings can get interesting!  When the going gets tough, the tough get going!  We need positive people to keep the energy and mood up in the office to keep moving forward in the face of obstacles like multiple call offs.

Be FLEXIBLE and RESPONSIBLE!
Sometimes we have to work late to make sure our clients have a CAREGiver, we all rotate backup for weekend on call. All office staff goes through our CAREGiver training as well.  Our Service Coordinators have alot of responsibility - can you handle it?

TAKE PRIDE IN HELPING OTHERS!
Staffing an assignment with the right CAREGiver for the Client is an Accomplishment.  We are not interested in just filling a shift.  We are building relationships. It may seem small, but everything we do MAKES A DIFFERENCE!

Be COMPASSIONATE but FIRM!
Yes, our business survives on building strong relationships but we are also a business. Customer Service to Clients, CAREGivers and Co-Workers needs to be stellar but, there are rules and everyone on the team must have the ability to be professional and be able to coach and educate -either in person or on the telephone.

We offer to our Key Players...

• PAID Training on our processes and systems although previous experience in staffing or customer service call center preferred. This position is a great entry into our business.  After mastering the basics of the position, you will be exposed to/cross trained in all areas of the business.
• Competitive Full-Time, Salary paid on the 8th and 23rd of the month.
• Our office is staffed 8:30am-5pm.   An Evening/weekend on call rotation participation is required.
•  Competitive pay & benefits.
• A supportive team, opportunities to learn and grow, fun office events & free parking.

Apply below today for an immediate interview!


Home Instead Senior Care is an EOE Employer.