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Consultative Sales- Fine Jewelry SAINT PAUL, MN
•30 days ago
| Hours | Part-time |
|---|---|
| Location | Saint Paul, MN Saint Paul, Minnesota |
About this job
Jobs in this category are responsible for: selling and servicing customers within one or more departments including Fine Jewelry; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is based on a fixed hourly rate of pay plus potential commissions based on sales; however, the compensation structure may vary by department or store.
* Performs Backroom Associate job duties * Supports store management in developing a high performance team by assisting in scheduling and supervision of Backroom Associates, as well as training and coaching on backroom processes and standards * Partners with selling and sales support associates to provide superior customer service * Understands website navigation, and proactively leverages technology in order to facilitate the customer experience * Participates in interviews with job applicants and provides input to the Store Manager or Operations Assistant Store Manager during the selection process * Ensures that all Backroom Associates use proper merchandise handling and safety equipment and adhere to safety requirements * Acts as a role model and personally contributes to attainment of department goals * Accompanies the Store Manager or Assistant Store Manager during the weekly business review to assist in identifying areas of opportunity and developing action plans for improving the department's performance * Adheres to merchandise and inventory protection standards * Assists in resolving customer issues and complaints; escalates issues to Store Manager or Operations Assistant Store Manager as necessary * Fosters a team environment * Assists with oversight of home delivery functions, in select stores * Performs other duties and projects as assigned * Ability to move up to 50 lbs. in weight to maintain flow of merchandise * Ability to assist in leading and developing a team of associates * Ability to form strong partnerships and communicate well with store team members and management * Ability to use email and attachments, Internet/Intranet, and computer systems to access, input, modify or print information or to execute moderately complex programs or analyses * Customer service skills * Teamwork skills * Must be 18 years of age or older
EOE Minorities / Females / Protected Veterans / Disabled
* Performs Backroom Associate job duties * Supports store management in developing a high performance team by assisting in scheduling and supervision of Backroom Associates, as well as training and coaching on backroom processes and standards * Partners with selling and sales support associates to provide superior customer service * Understands website navigation, and proactively leverages technology in order to facilitate the customer experience * Participates in interviews with job applicants and provides input to the Store Manager or Operations Assistant Store Manager during the selection process * Ensures that all Backroom Associates use proper merchandise handling and safety equipment and adhere to safety requirements * Acts as a role model and personally contributes to attainment of department goals * Accompanies the Store Manager or Assistant Store Manager during the weekly business review to assist in identifying areas of opportunity and developing action plans for improving the department's performance * Adheres to merchandise and inventory protection standards * Assists in resolving customer issues and complaints; escalates issues to Store Manager or Operations Assistant Store Manager as necessary * Fosters a team environment * Assists with oversight of home delivery functions, in select stores * Performs other duties and projects as assigned * Ability to move up to 50 lbs. in weight to maintain flow of merchandise * Ability to assist in leading and developing a team of associates * Ability to form strong partnerships and communicate well with store team members and management * Ability to use email and attachments, Internet/Intranet, and computer systems to access, input, modify or print information or to execute moderately complex programs or analyses * Customer service skills * Teamwork skills * Must be 18 years of age or older
EOE Minorities / Females / Protected Veterans / Disabled
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