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in Jericho, NY

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Hours Part-time
Location Jericho, NY
Jericho, New York

About this job

Job DescriptionProvide support as a member of the Front End team by performing all guest service functions according to established procedures, holding a lasting impression on our customer's shopping experience. In addition, work to maintain attractive Customer Service displays and support the regional Customer Service vision. Ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and Team Members.Responsibilities * Provide excellent customer service and address needs of customers in a timely and effective manner. Surprise and delight the customers with excellent customer service. * Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products. * Assist supervisors in controlling customer flow and backed up lines; ensure that guest's waiting time is within established regional limits. * Follow proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs. * Maintain accurate department signage and pricing. * Package, weigh, and price all merchandise. * Maintain back stock in good order. * Ensure compliance with all applicable US, UK or Canadian regulatory rules and regulations, Weights and Measures, health and sanitation, and adhere to safe work practices. * Operate and sanitize all equipment in a safe and proper manner. * Support global, regional, and store programs. * Answer department telephone calls and pages quickly and with excellent phone etiquette. Knowledge, Skills, & Abilities * Excellent communication skills and willingness to work as part of a team * Ability to deliver information in a clear and respectable manner to fellow team members and customers * Able to answer customer questions in a clear and service-oriented manner * Ability to follow instructions and procedures * Ability to learn about natural and organic foods and products * Effective time management skills * Strong work ethic and integrity * Ability to work a flexible schedule including nights, weekends, and holidays as needed * Ability to work in a fast-paced environment, with a sense of urgency Desired Work Experiences * Previous Front End or Customer Service experience preferred * Customer Service Focus At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.